5S Rock Bar & Grill at Film Alley Terrell

We enjoyed our visit after a few rounds of bowling. The food was pretty good, but I had some issues. First, while our steaks were likely 16 oz, they were broad but thin. This makes steaks tougher and more difficult to get the correct temp. We ordered our steaks medium rare, but they were medium, bordering medium well. We don't believe in wasting food or time, so sending them back wasn't an option. Second, our server, while very sweet, was absent. There were a total of 5 tables sat, and it took an awfully long time to even submit our drink order. Then she put our table number in wrong, so all of our food kept being delivered to the next table - bless them for being honest and pretty cool. Like I said, we really did enjoy our visit, but there were WAY too many employees just standing at the

This place is awful there was maybe 3 tables and 5 employees and no one wanted to approach our table to take our order. We had to get up and ask for water. They never brought a menu. I had to go ask for one. And let me just saw we waited literally 15 minutes before saying anything because we noticed a weird vibe when we walked in. Dirty tables. No on acknowledged us until one girl who FINALLY came to take our order was visibly irritated by having to talk to me and told me they didn't have gluten free anything and she had no idea and no one has ever ordered that. I said it says it here and here on your menu. Have you worked here very long? No? Can you go ask someone? She left and never came back. Like just stood there at the bar hoping I'd go away. We did.

Waited 10 minutes at the hostess stand for some girl to come rushing by and say "uhh you can just sit wherever" and look at us like we were the weird ones for waiting there. Sat down and that same girl seemed to be the only waitress. A table near us got fed up from waiting and flagged down some other girl who was cleaning the tables and she was confused and said she wasn't a waitress. The other table finally got their orders taken and the waitress left the room entirely. After 15 minutes at our table without so much as receiving a menu we got up and ended up having fast food because we wasted so much time at this place before our movie. As far as whether the food is good.. someone let me know if you ever get to try it.

Terrible service in the restaurant! It took them almost 10 minutes to even greet me. ..I ordered an iced tea. Waitress did not return for my order so I went looking for her to order... but then I decided the wait for food will most likely be way too long. So I asked to just get my tea to go. Apparently they don't have any go cups. 🤷 that's odd... They charge $5.14 for one iced tea and you can't take it to go...? Bad service, high prices, loud crazy music... I'm going to skip this restaurant from now on. Too bad... it could really be a great place!

Was want info to just order a popcorn and drink to go. Now you can get a popcorn to go but last time it came in a Walmart type plastic bag not a food bag and they don’t even offer a to go drink. I was not wanting a movie.