Amato's
Westbrook, ME · Restaurant
- Address
- Amato's, 120 Main St, Westbrook, ME 04092
- Phone
- (207) 856-2120
- Website
- www.amatos.com/location/westbrook-me
- Status
- Closed · Opens 9 AM Sat
Amato's is a restaurant located in Westbrook, ME. It is one of 65 restaurants listed in Westbrook. Its 3.7-star rating is slightly below the Westbrook city average of 4.3 stars. There are 10 photos associated with this location.
Hours
| Friday | 9 AM–8 PM |
Customer Reviews
Called in an order for 2 Cheese Pazzo Breads at 3:51pm I was told it would be about 30 minutes which wasn’t a big deal, I just decided to grab a few things at the nearby Home Depot while I waited. I walked in to the store at 4:40pm and went to the counter and gave them my name and what I ordered. Apparently my order was given to someone else, or just not even put in. And with how busy they were I had to wait an additional 20 minutes to actually get what I ordered almost an hour ago. So obviously I was pretty upset. Although I will say I was pretty impressed with the manager that was on, who recognized that I was not in the least bit happy, and she gave me a $5 off coupon for next time, so I will give them Kudos on that part. And the food actually looked amazing this time around, instead of
I came in to order food around 630 pm... Wow what an experience that was! The blonde older lady with dark eyebrows who seemed like the shift leader was so unprofessional. She was yelling and complaining about customers coming in. Here are some quotes from her: "Why are people out driving in the snow right now, stay home! I'm getting out of here on time tonight I don't care" "Don't answer that phone were too busy." Something about "I thought I didn't hate my life anymore, but it turns out it's just this place" "The dining room floor is trashed since all these people are coming in when it's snowing so the dining rooms gonna need to be done tonight too" The young guy working also kept screaming "UGHHHHHHH" and swearing. The cashier Emmy was extremely nice, she deserves a raise. Everyone else
Too busy gossiping about other employees or making inappropriate comments about sexual references to make the food right. Why is there 6 people in the kitchen and not one person can get an order right?! Aren't you adults?! How embarrassing. I come here often and I leave more disappointed every time!!! An absolute joke and waste of money!
Went to this Amatos 2x. first time they tried to charge be $18 for a turkey and provolone sandwich with no fixings on it. Then a few days ago I went in to get a small grilled chicken salad, it cost $11, it was the worst salad iv ever had, the chicken was not just dry, it was too hard to bite through or rip apart, along with slimy cucumbers. Back in the day Amatos was the place to go, that is far from the truth now. dont waste your money here
Update: Gave them another try and it was horrifying. Check out the pics. Chunks of pickle, missing ingredients, leaving the top of the tomato, chunks of gp. What? I am embarrassed for the person that made it and served it to me. Your give a care is clearly not there. Will not return to this location. The food here is consistently fresh. I prefer my Italian sandwich made to order. They never fail to deliver quality sandwich Update: my experience tonight was disappointing because most of the staff appeared to have no direction/lack training, were better at walking around and eating than they were at keeping this business thriving. Fact is a pizza came out of the oven and after much debate it was determined to be a mistake. I hear the gentleman cutting pizza ask another gentleman if he wanted
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This listing is informational. Contact the business directly to verify credentials, services, and availability.