American Deli

I have been a regular customer of this establishment for months ordering fairly the same meal(s), never had any problems until today. I ordered my usual House Fried Rice, extra meat no veggies or onions only this order came with NO shrimp, not ONE piece so I called the store to share my experience and the male voice asked me for my name on the order, I repeated it twice and he told me had no order by that name, I politely asked him how could we verify and he hung up the phone on me. Called back, went to an auto recording. Very unprofessional. I won’t spend $ here in this establishment again.

Unfortunately, I wasn’t able to take a picture of the plate because when I walked in and showed it to the manager or owner, I’m not sure what his title is, but he’sAsian man that usually works the front and manages the young ladies. He took my box from out of my hand abruptly and went and threw it in the trash very quickly when I asked him to examine what was supposed to be a chicken wing in my box y’all pray for me I’m just hoping I don’t get sick! Else they’re gonna have to pull back on those cameras, cause urgent care we’ll see me. Unfortunately, this is why we should never drive and eat, but you figure wings are finger food, right. Long story short it was a round ball fried. I thought it was fish when I opened it up. It did not look like chicken meat. I’m so frustrated. Frustrated that

Wings were small and extra fried and my chicken philly was a no no. The fries were good I bought them separate. Customer service was great. Food needs work.

Phone lines are disconnected so you can’t place an order, the worst staff, walked in and was the only customer to find the two cashiers and cook scrolling TikTok, they had no idea that I walked in. Food took 35 minutes to get to me. Apparently they don’t do all drums or crispy wings. Charged $2.50 extra for mixed sauces. I really don’t understand how they stay in business acting this way.

Wings were disgusting, extra big and looked as if they were breaded wings with soft skin , not crispy at all. I threw the box away and didn’t even bother to call the restaurant to fix the problem. Nastiest American Deli I’ve ever had .