Andy's Frozen Custard

I love Andy’s Frozen Custard. The flavor, the variety of choices, and the always friendly service keep me coming back. My only frustration is portion sizes. Sometimes I just want a smaller treat, like a kid sized concrete or a mini malt, but the options are basically regular or large. It would be great to have more small or children’s size options for those times when you want the amazing Andy’s flavor without committing to a big serving.

Waited in line 20 min to be told they are out of Vanilla Custard. And then we had wait for the 2 cars in front of us to be helped so we were stuck there for about another 10 minutes. So we waited over 30 min to get no ice cream, how do you run out of the one thing you sell, and don’t offer any kind of apology or voucher.

Andy’s is delicious, with flavorful gooey dripping goodness, and it’s not a true experience if you don’t go out in the sweltering heat and order outside.

I don’t normally write reviews, but today absolutely deserves one. The young girl working the drive-thru this early afternoon was wonderful she was polite, kind, and attentive. She even asked how my day was going, which made the experience feel so personal and genuine. There was also a young man working alongside her who was just as pleasant and professional. I really appreciated both of their great customer service. Also my two medium cherry pie concretes were delicious! 🍒🍦 I’ll definitely be coming back. Thank you to both the sweet young woman and young man for your hard work it didn’t go unnoticed!

My family and I came by there yesterday. They were convincing me to give them a try with their simple cone & vanilla ice cream. I eventually agreed, and we went after dinner. The gal in the drive though was unpleasant and just looked unhappy. The waffle cone I had was as stale as stale gets. Even the ice cream saturation couldn't help the stale cone. This was disappointing, and made me think that a frozen cone with ice cream from the grocery store, would have been better and definitely less expensive.