Applebee's Grill + Bar

We decided to go for a Birthday's dinner. We were seated soon after arrival, our drink orders were taken shortly after being seated . Food was good . It was a pleasant family experience.

We went at about 9:00 pm on a Wednesday with a party of 10 people. There were only 2 other groups in the restaurant, a table of 2 and a table of 4. About half way through our visit, 3 more guys came in and that was it. Even with the restaurant being practically empty, we had to wait one full hour for appetizers. The waiter never came over to explain the long wait or offer anything to us. We had to ask him if we would be getting our food sometime soon. Once we were finished, a couple with us had to ask for their check 3 times before he brought it and once he took our credit card and the two others with us, we had to wait at least 15 minutes before he brought it back. We ended up being in the restaurant for 2 hours because of the ridiculously slow service. I did talk to the female man

We were told there was a backup getting orders from the kitchen. Restaurant itself was not busy. The manager told us it would be 30 minutes before they could take our order (2 people) and told us we could sit on the bench, sit at the bar or wait in our car. Two waiters offered to seat us; we were willing to wait; although the manager told them "No"! They couldn't seat us and serve an iced tea while we wait? Really! We left and won't be back. Nice hospitality...NOT!!

The food was good, but the real amazing thing was our server Cruz! My friend left her wallet and he ran out to make sure she didn't lose it! It was absolutely amazing and some of the best service I have ever received!

I went to Applebees at around 830 last night, nobody was in the restaurant aside from perhaps a group of four across the other side. I was served by Diego, who when I went to the bathroom was scrolling on his phone the whole time instead of working. But that’s not the worst part, the food took an hour and a half to get here, and were served 15 minutes between each other. When I mentioned it, he told me that “I know I did a good job and the cooks did a good job, tip me what you want but Karma is karma” karma is karma? Really? Don’t waste your time here.