Applebee's Grill + Bar

My husband is an Airforce Vet. For Veterans day we went here, Applebees for his "Free-Veterans Day" meal. We were both surprised, after being seated. How quickly the wait time passed us by, and we were being seated at our table. They were extremely busy, but with all the dedication the showed for their job and their "Team Work." We didnt even realize it. Our waitress was prompt at greeting us at our table, asking for our drink order, coming back for our food order and then following up several times throughout our meal. Making sure we were pleased with everything and that our drinks were kept full! After placing our order, the food was quickly delivered to our table, fresh, hot and delicious! We had several options that night, on where to go for my husbands Veterans Day Meal. He chose Appl

On a rare evening, I was having a sleepover with my granddaughter. I took my 9-year-old granddaughter out for an evening meal at Martinsburg Applebee's location. Our server was very nice. The food was horrible. As I cleared my granddaughters bowl I found a dirty stamp/sticker in her macaroni and cheese. Manager came over apologized but never asked for her name or any contact information to check on how she's been since the incident. Dirty not clean restaurant. I'm not sure if it came off of the floor or what. Very disappointed. I'm updating because no one ever reached out from Applebee's and acknowledged accountability for serving food that was contaminated with a a produce sticker/ with ink in my granddaughters food.

1May.2024 Went here for the first in this area. Service was good. The mozzarella sticks and bacon stuffed potato’s were ok. The mixed drinks were good and service was the same. It was not packed so the food came out at a timely manner. The decor is of the local university athletes and downtown area of West Virginia.

Never had a issue with them before but we went recently and ordered a 12oz ribeye with gralic mash potatoes and the Mac n cheese. My partner got the Cajun seafood rice bowl. Tell me why they thought to serve me the thinnest fattiest piece of poorly looking ribeye I’ve ever seen. The whole thing was fat with my 3oz of actual meat in the middle. Can Applebees not afford good quality cow??? The waitress tried to say that how ribeyes are and I was like girl I can go over to Outback and I bet their ribeye looks nothing like that. Asked her to just switch it for a 8oz sirloin instead and that took forever to come out. My partner was trying to wait for me to get my food and his went cold. Worse experience ever. Won’t be back that’s for sure.

If you’re sick stay home. Don’t tell the customers you’re sick and use it as an excuse for not even taking our order. We waited at the bar over 15 minutes before she brought us menus. What she didn’t know was I got up and got menus for us. Tells us she’s sick gives us menus and walks away. Never asked us what we’d like to drink. Btw, we were sitting at the bar. Hello, drink order please. Duh we’re sitting at the bar. Did I say we were at the bar and she never asked us what drinks we want. Unknown stars for food and drinks because we didn’t stay around to find out. 0 stars for service…what service?