Applebee's Grill + Bar

I don't normally do this but when I got the service I did I just had to write a review!! Stopped in to order takeout and sat at the bar. Kailley was the bartender. She was quick on her feet and handled the bar and surrounding tables like a boss! She made my visit enjoyable with her ora and pleasant smile. I later had a conversation with the manager Miranda which was also wonderful!!

The drinks we got were perfect so good job to the bar tender. The food was terrible, had to be selling yesterday’s pasta. We sent the food back for a remake. Waited another 20 minutes and got different pasta that was just as old. During our long wait the people at the table next to us complained about the food being cold and the waitress literally said she would pop it in the microwave for a minute for them. Insane to witness, sent the food back and paid for our drinks. Don’t waste your money here!

Food was average at best! The chicken looked to be pre-cooked grilled slices you find in the freezer section rather than a whole chicken breast. It tasted fine as the sauce was good. The service was awful. The girl took my order, brought out my food and didn't check on me once. No refills, no asking how everything was. You are in the customer service industry. Be better.

My husband and I were here on Friday 1/23. We came specifically to try the new OMCheeseburger. We sat at the bar. It was happy hour and the bartender Vanessa suggested we check out the half off apps. We ordered a half off app and a full priced app she said was her favorite. It was delicious. The OMCheeseburger did not disappoint! That cheese pull? *chefs kiss* We didn’t feel rushed, but service was attentive. Food came out hot and fresh. We will definitely come back with hopes Vanessa is working again!!

Yes I was at Applebee's today to get something to eat. I've been there many times without issues. However tonight was nothing like being ignored was there 15 minutes plus and no one approached my table. The icing on the cake was when the waiter started with customers that came in after me. At that point I just said ok out loud and then the waiter turned towards me and said I'll be there in a minute, but sounded irritated with that I put on my coat and left. I told another waitress that service was extremely poor. I'm a senior by myself guess I wasn't important enough, what the waiter didn't regardless of my age he would have received an excellent tip I always tip above knowing they have a hard job.