Applebee's Grill + Bar

While waiting on a family member's surgery at Barnes-Jewish Hospital in St. Louis, Mrs. HB and I grabbed a quick lunch at Applebee's on the Parkway. Mrs. HB's quesadilla burger was perfect, but I got a breaded chicken sandwich instead of grilled. And our server forgot to tell the kitchen our "to go" order was to go. But otherwise, the service was pretty good. All in all, a good lunch.

How do you not have lettuce for salads? The managers just ignored my inquiry. I came here to enjoy a salad for lunch. I cringe everything I have to eat here. Service is generally horrible but is anyone surprised with it being inside the city, of course not.

We're from out of town. We ordered through GrubHub to have delivered to our hotel. We didn't receive our entire order. I called and the lady on the phone new right away what we were missing. Our option was to have a giftcard mailed to my home (we don't have an Applebee's near us) or pay to have have it delivered on top of a tip all over again. No thanks. The food that we got was great. I just wish we all would have received a meal.

It took an hour and 20 minutes to get a cheeseburger and a chicken strip basket with fries. The food was soggy The fries we're unedible and the hamburger wasn't even done it was red bloody on the inside and I asked for it to be well done and the chicken strips I think they were old they were like leather eating them. They do not care about the service they don't care how long it takes they absolutely just don't care. I have since went back and I got the three cheese chicken which was fabulous and a salad which was great it still was not extremely quick so you're just going to have to get used to that they're not fast but it was good maybe a little overpriced but in this part of town it's worth it there's not a whole lot of other places unless you want fast food that you can go for d

Waited about 15-20 minutes for anyone to acknowledge we were there. Once seated we were treated poorly by the waitress. She was busy visiting with “regular” customers. We were staying at the connected hotel, Double Tree, so our friend could have major surgery at Barnes Jewish Hospital. Our food was not hot, had no flavor. We would have sent it back but we couldn’t find our waitress. She never came back for more drinks until we were finished and she showed up with the bill. Will not go back there. Would rather eat at the hospital cafeteria.