Applebee's Grill + Bar

Order food online using a gift card and Drove 30 min to this restaurant. Got inside, waited roughly 12 minutes with no acknowledgement while several staff walked right by my son and I. Another family came in and here comes the waitress addressed them first. Once the family told the waitress we were there first she finally greeted us. Then I told the waitress I ordered online she told me I had to go to the back for online pick ups. Walked to the back and the smell was horrendous. Pretty sure it was the bathroom. Just a horrendous funky smell. Stood there for another 5 minutes in that funk until someone finally acknowledged us. One of the waiters said it would be a few more minutes as there was preparing the bread. Few more minutes turned into 15 minutes waiting. While waiting a manager ass

My wife and I visited Applebee's on Oct 19, '25. The food was ok and we've had a few meals here that were good. Our most recent visit wasn't so great. I have a slight intolerance to some foods and I asked the server if the blondie dessert only had the nuts on top of it and if you could just put them on the side for my wife to enjoy as I can't eat them. I asked if there were any in the actual blondie and he said no, so we ordered that. After my 2nd bite, I realized it also had pecans inside as well. I'm not going to die, but he didn't take my concerns seriously and he began to argue with me that he didn't know it was a big deal. On top of him not knowing what was in the dessert, they forgot the pecans when it originally came out and also forgot 1 of the 2 sauces for the beer pretzels app.

Service was definitely slow as most other reviews warned, but it should be noted that it was a Saturday night and quite busy with several large parties being sat. Our waiter Fred was the best part of the evening. He was kind and attentive to the best of his abilities, even though it was clear that he was managing quite a lot all at once. We heard him be extra apologetic to each of his tables and ours as well. Regardless of the wait time, he went to extra mile for his tables to make them feel a bit better for all the waiting. If your server is Fred, tip him well- it’s definitely deserved

We have lived in florida for 8 years now and our waiter Luke has been the best we have encountered. Friendly knowledgeable attentive checking in on our meal at least 5 times. If you go to Applebee's of winter haven florida make sure to ask to be seated in his section you will not be disappointed.

My waiter Luke was amazing! So attentive, personable, friendly, informative, and knowledgeable. He is the best waiter we have had in the seven years we have been in Florida! If you go to Applebees in winter haven make sure you ask to be seated in Luke’s area!