Arby's

I was having a very bad day and I came into Arby’s and asked the manager can I use the restroom? He said sure he made me feel right at home when I first came in. At first I wasn’t gonna get no food. I just wanted to use the restroom and leave out the store is so clean. I don’t even see a chrome on the floor. The customer service is awesome and just amazing so I advised anybody to eat here because it is a very clean restaurant and Ray told me that guy got me and everything was gonna be OK and one of the customers in the buying me something to eat so I just had to do my survey a very good manager very nice. The staff was very nice to me and also I’m homeless.

Nasty and nasty steak nuggets. Smell bad and are microwaved to inedible residue. $5.89 for something I wouldn’t give to my dog!!! How could you call this “meat”?!? Technically it may be “meat” but certainly not appropriate for human consumption!

I call this one….The "Phillip Factor": A Masterclass in Service at Arby’s Allen If you find yourself at the Arby’s in Allen, Texas, and you happen to be served by a man named Phillip, consider yourself lucky—you’ve just encountered the "unicorn" of the service industry. As someone who has led national sales teams and spoken to audiences of thousands, I know a "closer" when I see one. But Phillip isn’t closing; he’s transferring an energy that is, quite frankly, magnetic. The Situation Our family was in the middle of a travel nightmare. We were driving from Northeast Missouri, dodging an unprecedented ice storm, and pushing through a grueling 10-hour marathon with two young kids just to make it to our first cruise. Every other "open" sign we saw was a fraud —until we hit Phillip’s drive-

Yesterday, I had the pleasure of visiting Arby's with my family, and it was a fantastic experience! From the moment we walked in, the staff greeted us with a warm welcome, setting the tone for a delightful meal. The service was exceptional—our order was taken promptly, and our food arrived quickly, all while the team maintained a friendly, attentive attitude throughout. We opted for a mix of their signature sandwiches, including the classic Beef 'n Cheddar, which was as delicious as always, with the perfect balance of savory roast beef and melty cheese. The curly fries were crisp and seasoned just right, and the drinks were refreshing. The restaurant itself was clean and well-maintained, offering a comfortable and family-friendly atmosphere. The staff went above and beyond to ensure that

We decided to try the 'Loaded Italian' sandwich tonight. We always say don't order anything but the roast beef or you'll be disappointed. That's because we love the roast beef and Arby's sauce. The ads made us really want this....Boy were we disappointed...... Not only was it not loaded, it also did not taste good.. looked nothing like the picture.. that's to be expected in most cases but this was to the extreme that I couldn't tell if there was anything in the bread at all until I opened it.. very disappointing. Don't order it or make sure you look at it before you leave if ordering to go! $20 down the drain....