Arby's

Ok, Arbys what has happened to your food and service. This has happened twice to us and I find it completely unacceptable. We came to the Crossroads location around 11:00pm (open until midnight) we ordered online so it would be ready when we got there. My husband got there and he asked of we could have extra au jus and they said they were out (again). My husband asked if there was any in the bag and they couldn't even tell him if there was or wasnt. We had ordered 2 French Dips with extra meat to get home to NO au jus. Not one drop! This is now the second time you have been out. Not to mention the curly fries and the potato cakes were old and cold. There is no excuse you could give for this to keep happening. At this point I feel that you owe us 2 double meat French Dips for your inadeq

Came for dinner, asked for a plain bun on my boyfriends beef cheddar and it was wrong, I ordered the turkey bacon sandwich and I got a burger, then I tried to suck it up and just eat the burger but the meat is freaking pink and raw. So I guess my dinner is just cheese sticks.

Coke zero is clear fluid, regular coke labeled as a coke zero for a diabetic customer, no sauces in the bag, cold food, missing a curly fry, no receipt, management hung up on me twice. This will be the last time I spend money there. Pissed off!!!!

Best service we've had at a fast food restaurant in a very long time. The Manager, Randy, has it going on and seems to love what he does! Fast, friendly service.

Waste of my money.. I ordered nugget combo and my nuggets were hard. I took them back in and the manager asked what the issue was. I explained it to him and he said give him 5 minutes for fresh food. Fries were hot but The picture attached is what I received the second time around…STILL HARD. As a manager I would think that you would TAKE CARE of the customer and have your team not serve food that is stale or old.