Arby's

I ordered 4 meals on my app. I went thru the drive through and was told shake machine was broken(lost money) but received food with all bags sealed. I get home to half the food missing. I try to call them 4 times before i am on my way and finally reach someone. When I tell her I am on my way but upset bc everyone's food is gonna be cold but these beef and cheddar sandwiches she says she will remake food if I bring it....ummm I said I was on my way if the call had been answered I would have brought it. Get there get my SHAKE, my 2 sandwiches and a card for a free sandwich.

Decided to go through the drive thru to try out the new meat and 3 box. I was told to drive around and park on the side behind the truck next to the door to pick up my order.. Me and the first truck in line waited for 15 minutes while we watched 1 car go through the drive thru and leave and two cars park walk in and out with food. When the food finally came out we were told sorry for the wait everything was made fresh. The mozzarella sticks were not done. Very disappointed

Well everyone I have been coming to this Arby’s location for several years now, and normally this location is top notch on food, service, but today I get it is busy and it is Sunday on a cold day, it’s church crowd including myself in general, but the two older ladies ahead of me couldn’t make there minds up how to pay for there food with coupons and the one guy behind the counter bless this man’s heart doing it all with hardly no help, but I not only waited on my food, but I ordered burgers and fries instead of the usual roast beef since I don’t eat burgers from here very often, but that meat could have been cooked little bit longer I had to pull off the bad pieces the best I could, but the fries were fresh though, and the service itself could definitely be better it took little bit too l

Michael was so pleasant and friendly! He made our 2 visits fantastic. It is refreshing to see a smiling face and cheerful attitude.

Heather rocks and deserves a review! She is professional, I feel safe with her handling my food and is pleasant. Keep her and this Arby's with thrive.