Arby's

Pasadena, MD · Fast food restaurant

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Pasadena
#72
of 115 restaurants
City Percentile
29%
rating percentile

Arby's is a restaurant located in Pasadena, MD. It is one of 115 restaurants listed in Pasadena. Its 3.9-star rating is slightly below the Pasadena city average of 4.2 stars. There are 10 photos associated with this location.

About Arby's

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it... More

Hours

Friday10 AM–

Customer Reviews

★☆☆☆☆ 1.0 Daniel Williams · Dec 2025

Funny when a company responds to someone leaving a negative review, and they ask for you to respond to them, nut when you do, and fill out their form, nobody responds back to you, lol. This is what gives these crappy companies a bad name. I haven't had Arby's in a very long time so I figured ill give it a shot, and boy what a mistake that was. I ordered a smokehouse brisket (just the sandwich) and wow! Its nasty. Says, "13hr smoked brisket." It looks and tasted like, "13hr microwaved" brisket. You get 2 thin strips of dried nasty pieces of meat for $8. That is a freaking joke. I wished I looked at it before I came home because I would 1000% asked for a refund. Now I wasted $8 on this sorry excuse of a sandwich. Lesson learned! They're just as bad as other fast food on quality of meat. Kin

★☆☆☆☆ 1.0 Charles Wille · Jan 2026

I placed an online counter‑pickup order for 8:40 PM and arrived at 8:44. Despite the posted hours saying they were open, the doors were locked. I could clearly see staff at the counter and several people sitting at tables, yet everyone ignored me while my food sat getting cold on the counter. The manager actually instructed the staff to gesture for me to go through the drive‑thru—even though I was on foot because my wife was picking up a grocery order next door. Eventually someone came to the door only to repeat that I needed to use the drive‑thru. I’m not walking through a drive‑thru lane, and no customer should be told to do that. The whole experience was unacceptable: locked doors during open hours, being ignored, cold food, and a manager who clearly needs retraining on customer servi

★★★★★ 5.0 Claudia_Reyes2008 · Jan 2026

I can't believe I had never come to this Arby's before. The service was amazing the food to the people were so nice and everything was so so clean. I want to congratulate the workers for being the best and thank you you guys made my day.

★★☆☆☆ 2.0 John Davis · Sep 2025

Restaurant was quiet, Only a couple people inside, Food was okay but kinda cold. I ORDERED A SHAKE with my meal, I had to go back up and ask for it nearly 15 minutes after getting my food, Worst part is the floors stuck to my feet like rat traps is summer heat.. Store looked and smelled clean which was pleasant. But them floors were super sticky, staff was not welcoming, Food was luke Warm. Over all not horrible, Not the Arby's I grew up enjoying! I was working In the area, So no plans on returning.

★★★★★ 5.0 Lorena González · Jan 2026

This food amazing ive come here about 5 times and every time the food Quality Is really good and every time i get greeted with so much love and exitement I just love it.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Fast food restaurantAmerican restaurantDeliGrocery delivery serviceTakeout RestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.