Arby's

I wish you have option to mark this Arby’s location in negative. I’ve been told by my friends the food here really nice but I have always had bizarre experience with Arby’s located in SSM @GNR. The staff here is ridiculous they have no idea about customer service. For the first time I went, they were decently staffed there were no cars on drive thru no delivery orders just 4 customer at counter still after 40 mins my turn didn’t come and I left without ordering. Second time, they’ve ask me to wait for some time lady on counter told me they are not accepting orders I’ve requested her to let me know when she can and after waiting for 10 minutes they took order of 2 gentlemen who came after me. I’ll mannered and slowest as hell. Don’t visit this store if you genuinely value your time because

WORST location we have ever been to. LOOK AT THE PHOTOS!!!! There was literally 1 slice of beef on a Jr roast beef. THIS location gives the whole Arbys chain a terrible name and will absolutely ruin the brand. These photos are directly as we opened each sandwich (we ordered 2) - we didn't touch them - look at how disgraceful that looks. Who would order that???? Arbys - do something about this location!!

Family of 3 turned away at 9:15pm on a Friday night. Arby’s used to have good customer service and was a quiet place to eat in …. Front door was open - sign said open till 11pm. Started our order, while my son filled up ketchup cups - suddenly told we couldn’t use the lobby as they just cleaned it and it’s closed. 9:15 pm; really! Our money walked out the door… won’t be going back !

The cook in the back was an angry one and was freaking out during a small lunch rush, it was about 5 orders including drive thru so it really wasn't that bad. She came out to the front saying "if this is how the rest of the day is going to go it not going to be a good one. There was a young man and young woman working the front and they were great polite and calm. I would have given less stars for service I'd it weren't for them.

Food dried out, even though I waited for it. Chicken fingers were tough. Baked potato was very good, but no much sour cream. Husbands beef on a bun was dried out.... must have been a bad day. We are spoiled by the Chatham ontario store.