Arby's

Shelbyville, TN · Fast food restaurant

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in Shelbyville
#30
of 73 restaurants
City Percentile
25%
rating percentile

Arby's is a restaurant located in Shelbyville, TN. It is one of 73 restaurants listed in Shelbyville. Its 3.8-star rating is slightly below the Shelbyville city average of 4.2 stars. There are 10 photos associated with this location.

About Arby's

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it... More

Hours

Saturday9 AM–
Sunday9 AM–11 PM
Monday9 AM–11 PM
Tuesday9 AM–11 PM
Wednesday9 AM–11 PM
Thursday9 AM–11 PM
Friday9 AM–

Customer Reviews

★☆☆☆☆ 1.0 Karen Pitts · Oct 2025

We order Beef cheddar. This is what we got. Not much meat and where's the cheddar. We were only ones there.

★★☆☆☆ 2.0 K C · Oct 2025

The sandwiches were ok but all the fries...crinkle and curly were old and cold. I thought it seemed ready awfully fast .. especially due to the fact several employees were hanging out by the back door when I pulled up...I don't care about what they do during down time but they could have cooked some fresh fries. Probably won't be back for awhile.

★☆☆☆☆ 1.0 J · Nov 2025

Don’t forget to mention that you have a coupon when you order (I forgot, MY BAD). Otherwise the employee at the drive thru will make a big deal out of it because they have to cancel and redo the order. And he said that of it was a manager I would’ve been cooked because I would not have been able to use my coupon. LOL okay buddy then I would have just cancelled my order. Like what? It takes how many seconds to cancel the order and the managers are too good to do that or something? The weirdest fast food place I’ve ever ordered from.

★★☆☆☆ 2.0 Chelle Leann · Dec 2025

After having to come back around to the drive thru window to ask for my Arby's sauce woman handed me a tiny plastic cup. With a discusting look for extra customer service. So I asked I purchased three sandwiches once a double what are we supposed to do all three of us dip our sandwiches in this one cup of Arby's sauce and I was told yes. I speak to the manager she told me she was the manager which confused me since she didn't know the menu when I was ordering and there was nobody in the parking lot and no one in the Drive-Thru I had still been told to wait before I ordered. So she told me she was the manager and I said well I don't understand how this works this ain't right y'all are crazy if you think we're all three sticking his sandwiches in this little bitty cup of sauce. She shut the

★★☆☆☆ 2.0 Michael Ficorilli · Jan 2026

Id give this location a 1 star but the guy in the drive through was polite. How this location is open is beyond me. They drive through guy was polite but the rest of them in there looked liked they has no idea where they were and left out items

Accessibility & Amenities

✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Coffee ✓ Late Night Food ✓ Quick Bite ✓ Counter Service

Services

Fast food restaurantAmerican restaurantDeliGrocery delivery serviceTakeout RestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.