Ashley's Ice Cream

I went on Sunday, and the employees who were there seemed like they already wanted to leave because of their lack of friendliness and courtesy. Before going in, I noticed that one of them was eating ice cream straight from the same bowl with her spoon. When they were serving our ice cream, they were touching it with their fingers to keep it from falling, and they were not wearing gloves. We ordered large ice creams with toppings. One of them dipped the entire ice cream into the almonds so they would stick. The other added so many peanuts that she had to press them down with the lid to keep everything from spilling onto the floor. I understand that when working with customers, you should be kind, helpful, and clean. However, both of them had a bad attitude, and there was a huge mess when th

I love Ashley’s ice cream and I’ve never had any issues before today. I’m there pretty often. I went with my boyfriend at around 9pm today and the three girls were getting ready to close. I tried to say my order, but two of them were busy having a conversation on top of me ordering. Also the music was louder than it probably should’ve been because my boyfriend asked to try two flavors and she started serving two flavors so he repeated himself. Then he said he wanted a shake and she proceeded to put it in a regular cup and he had to repeat that he wanted a shake three times. I’ve also gone around this time before and I’ve never seen the toppings get covered. I was going to get gummy bears but they started wrapping it up as I pointed to it.

There were two Ladies that served me around 7pm Saturday , one of them I think without glasses had an obnoxiously rude & condescending attitude for absolutely no reason i was only giving my order normally & respectfully and her attitude threw me off. She was also having a personal conversation with the other girl in the middle of my order & seemed to prioritize that over customers. She seemed very miserable. Better take your money to the New Haven location!!

Their ice cream is so good!!! So soft and creamy. The staff is nice too. Not much to say since I’ve only been here once. I will definitely be back though.

Came in and ordered a milk shake which was made quickly and promptly. Victoria has great customer service skills and made the experience even greater.