Au Bon Pain

This morning the coffe is cold, there was no honey in the container, the milk containers almost empty too. To be honest I don't think the coffee was made at 6 am and the coffe/tea area condiments weren't properly serviced. That girl there from last night is lazy and when you ask her a question she acts like she doesn't care. She didn't do her job over night. I know its the weekend, but c'mon.

Martin went above and beyond to fulfill my order! I love the Jalapeno Cheddar bagels and there's no more Au Bon Pain stores around so I called the store and asked him to hold 8 for me. He kept in touch and made sure he would have it ready for this day. He gave me hot and fresh ones and a ton of spreads! Thanks again for your service and fulfilling my request!

Every time we walk by, it smells amazing. We love having you close for a quick coffee or a warm pastry that saves the morning. – Your Strawberro neighbors 🍓

I often buy sandwiches here for lunch, but I had a bad experience here today. I was ordering a caramel macchiato without milk, and the man behind the counter said in a sarcastic way that they don’t make caramel macchiato without milk and addded that macchiato is always made with milk. Is it hard for him not to put milk on it? Like what I ask from Dunkin Donuts and they just put sweetener or vanilla cream? You have to teach this employee of yours some costumer service manners.

This is a lopsided review. I've always liked Au Bon Pain so it pains me to have to give a negative review. I was at my dialysis session and had a friend of mine order lunch for me. I text her the following: Green tea (lots of honey), a Caprese with chicken sandwich and a palmier cookie. After she dropped it off, and having a bit of tea I unwrapped the sandwich and took bite. There was no mozzarella, tomato, arugula, or pesto. This is not a Caprese Sandwich (I said to myself). It's those ingredients that actually makes it a Caprese. So I decided to hold off (after one bite) and would take it back for what I asked for. After showing them my text, the cashier and woman behind the counter said the young lady that put in the order asked for a chicken sandwich and would not replace my order. I