Auntie Anne's

Two Saturdays ago 2/28 I came right before closing and tipped. I was rushing and paid with my phone. I meant to pay with the $20 bill and leave a tip from that. It wasn’t until I got home that I realized I tipped a $20 bill. I’m from a near by city so I didn’t want to drive there before calling. When I tried calling the phone doesn’t work and there’s no answering machine. The cashier was a young Caucasian chubby guy with curly hair. He was nice but Auntie Annes, fix the phone.

Refused to make more of something they were out of and the manager was really rude about it. Based on the reviews alone it’s obviously has gone downhill since that manager has been there and they clearly don’t care about driving business away which is sad.

This review applies to all Auntie Anne's. Their product is no longer edible but they think we're all willing to pay the price of an entree for a snack. The pretzels no longer resemble pretzels in texture or taste. I won't even go on. It all disgusting and the prices are unreal. The squirrels at my house had a treat - wait let me check if they ate them!

Ordered on the mobile app. I arrived early and informed employees I was early and it was okay if my order was not ready. That I would wait. Girl behind the counter said she never received the order and asked if I sent it to the right location. I pulled out my phone and showed her the recipient to which she rudely replies "if it didn't come through, there's nothing I can do." Seems a little unprofessional to tell a customer that already paid for food there is nothing you can do instead of finding a solution. Any how, I eventually did recieve my order and thanked the employee for her service. She did not say thank you and gave me a dirty look instead. Somebody needs to teach these girls customer service. I will not return.

I would give a zero if I could. I would never eat there again. The pretzel dogs are always burnt and so hard. Not to mention the manager there is ABSOLUTELY HORRIBLE. She is so rude and yells at her employees. Disgrace that Auntie Anne's employ this kind of people