Auntie Anne's

I came up to get my food, and then sat down at a table just across from the stand. Everything was fine, until a lady (I assume the manager) came in and started yelling at employees about something they had said (to each other, just complaining about working) while I was checking out. I noticed they had a weird looking camera on the back corner of the stand, like the cheap ones you get off Amazon. I think it’s safe to assume the manager is recording video and audio to God knows where. Be careful what you say when you’re around the stand if you don’t want to the manager to eavesdrop.

We went on 7/10 around 6 something in the evening. When we went in there was water pouring off of the counter, a worker had forgotten to turn off the water, mistakes happen, no big deal. The (I am guessing) shift manager stood there and kept going on and on to belittle this worker. It was completely uncalled for. In fact it seemed as if everyone else in the store including myself felt uncomfortable as she was doing this. It was water and mistakes happen. I am not sure but the worker may have also been handicapped. Now to the next part, the pretzels were all over cooked, it tasted burnt and was hard. Our order was rang up wrong but we didn't see it until we left. The store was pretty trashed and when we arrived no one was there. We arrived at the same time as another group of customers. I j

AMAZING!!!🤩 give them a raise! This is the THIRD location I have visited today and the FIRST location I could actually make a purchase. Thats crazy in January when stores need the most revenue. The two women working were very professional, happy, and helpful. Owners need to see and read this review. You’ve got something rare in this day and age. I hope you value them as much as I did today. THANK YOU! I wish you many blessings.

Got there 40 minutes before closing. Two girls are working and zero customers are there. I had a reward in my account to use however it was giving me problems. The account directed me to go to the cashier and they could put my phone number in and give me my reward. Simple. I walk over and I am ignored by both workers. Finally one walks over and doesn’t say anything I began to kindly explain to her what my account was saying and she looks at me as if I am covered in vomit. She then tells me that they don’t have any pretzels, which is literally a lie and then says that they are about to close. You are suppose to serve customers until you close. Thats the whole point. That is when people can expect to not get a pretzel, not 40 minutes before hand. There was no apology, no other offers, just “

Walked up to get something and they just stood there looking at each other as if they didn't want to wait on me. Asked for a small nugget and was told they only had the large available even though if I come in with a coupon for a free pretzel nugget they gladly dump out half and put the rest in a small cup. Very unsatisfied and I have deleted the app not that they willingly give out receipts to collect points anyway. Will never waste my $ there again!