Auntie Anne's

If you close at 7pm, why wouldn't I expect to be able to get an original pretzel at 6:30pm? Even if I arrived at 6:15pm, that place was cleaned up and Employees were ready to check out.

The food isn't the issue at this location, it is the staff. The female worker is rude not only to customers but also to fellow co workers. Multiple times she has refused service, stating they were closing early or she could be yelling and name calling fellow co workers. I Like auntie Anne's but its a coin toss as to if you'll get served or what new name she will scream at a co worker.

I was very surprised when they were open inside of the mall that has almost nothing left inside. Every time that I go there, I never have an issue with the food nor the service. Would definitely recommend to others.

I came here to use my birthday pretzel reward from the app. I made a special trip. The mall doesn't close until 5, but not a soul was at Auntie Anne's in Indiana Mall on Sunday 06/23/2024 shortly after 4 pm. I am so disappointed over the last year and a half with Auntie Anne's. I'm shocked they're even still in business.

Honestly, the fact that they have an area to sit and eat means that this Auntie Anne's beats out any other one I've ever seen! Besides that, it is what it is. Delicious pretzels at moderately high prices. Bring a coupon if you can.