Auntie Anne's

Staff was nice and friendly. Unfortunately, trying Auntie Anne's Pretzel Nuggets for the first time was a huge let down. Maybe I received an old batch, but the bites were soggy and texture seemed undercooked. Cinnamon & sugar poorly coated each piece, leaving some plain.

Staff was rude, unwilling to make more pretzels, and the one we did get was cold and stale. Extremely disappointed. This is not the first time this has happened. If you aren’t going to make more pretzels when customers order them, close. Don’t be jerks and tell us there aren’t anymore.

We recently went to Auntie Anne’s and were charged for five orders of pretzel nuggets when we clearly ordered three with three cokes. We then asked if we could get our three Coca-Cola’s the lady at the desk refused to take off the pretzels and give us our Coca-Cola’s and told us no. We then got back in line to wait all over again, and she still overcharged us for our pretzels even though we didn’t take them, nor touch them. I wish I could give this place zero stars. We encountered the same lady as Joanne H. did if you would like to go, check out their review. We have never had such an issue with an Auntie Anne’s. We are never going back. The woman in the back came up to give us our sodas, but the woman at the desk came back over and slammed the receipt down again claiming that was what we

Food tastes great when fresh. When it's been sitting, it's just trash. Not sure if the staff if high or if they haven't had contact with humans before but the staff leaves a lot to be desired, even for a 2 minute interaction. Multiple times when I say I'm ok to wait for an item still cooking, I have every single staff member freak out about it and tell me I'll have to wait for the item. I then have to explain that I both understand that I have to wait and I'm ok with waiting to each person before they accept it. I ask for my receipt but I have to ask 3 or 4 times while I get a response of "what?" and "huh?" repeatedly.

Nassssssty. Used to be good but I just got food poisoning from this place.After eating the pretzel bites, my chest and throat was hurting from how dry it was. Now I’m really sick and probably need to book an appointment. Someone warned me but I didn’t listen & now I’m dealing with the sickening results. And the workers were acting strange. That whole umall is going downhill.