A&W Restaurant

Traveled here from Pasco, since Pasco was out of pumpkin pie shakes 🤦‍♀️. Got two shakes, no problem. Tastes like canned pumpkin, no spice(s) to speak of. Very lame. Sorry to have wasted my time seeking it out.

ABUSIVE GENERAL MANAGEMENT - YOU NEED TO GET TRAINING! Besides the luke-warm fries and this burned, rubberized Coney Dog, the General Manager at this location is incredibly rude. He also REFUSED A REFUND after telling me to bring the food back! I called to complain, he laughed, pushed the phone buttons so he couldn't hear me, lectured me on why he was rude and rushing us in the drive-thru (they were not busy) and hung up on me! His only response was that I could bring the food back for a refund. Which is what we attempted....but he refused to refund us and told us to leave his store, because we were harassing him!? I feel harassed by him! His behavior was worse than a toddler and the food was something that NOBODY should eat....was it even a hotdog?? AVOID THIS PLACE, UNLESS YOU WA

Thank you very much for a fantastic dinner. Went threw the drive thru, and it was very quick. We also had coupons, which made the meal that much better. Thank you again and for your great customer service.

Combos $12-$15! No cashier for five minutes while I waited. Some annoying music while you are trying to eat. Fake butter is pathetic. Fake honey no longer provided with your meal. You have to ask for it.

Picking up an Uber Eats order the manager on duty was very rude and grabbed the phone from my hand as I was checking the order, then proceeded to tell me “ do my job then “ (approve the order) and I informed him that I know my job and he had no right to touch my phone or tell me my job. Then he proceeded to rate my service unsatisfactory which lowered my score and will cost me trips… $ money $