Back Bay Bistro

Food is awful. The chicken sandwich is bland dry and overcooked. These are advertised as fries but they are dry bland potato wedges…not an ounce of seasoning. Overpriced and inedible. And what’s the purpose of a plate that barely fits your food? You eat and food falls on the table.

We did not eat here, as we only got drinks, and are honestly grateful that we didn’t. Upon entering, we thought the atmosphere was intimate and cute. But, right after sitting down, I asked our bartender for a margarita with a regular, non-luxury tequila. She then responded “well nothing at the airport is cheap” (fairly sassily), which as an avid traveler I fully understand and have experienced many, many times… However, I know what airport expensive is, and we got 2 drinks and were charged a whopping $40! $24 just for a regular old margarita… if I hadn’t heard the staff complaining about several things, the occurrence of the snyde comment from our bartender, or had not waited 10 mins with my card in hand ready to close out as our bartender did other non-customer related tasks right in fro

It’s an airport restaurant so our expectations were modest but this place is alright, way better than in many reviews. Fast service, chicken sandwich cane in 5 minutes and was good, and a very nice view.

My overall experience was good. I don’t like scanning QR codes to get the process started, but the drinks came quick after first placing the order. My burger was made the way I asked, but the fries were cold. The broccoli cheddar soup was good, but could’ve been hotter. The side Caesar salad was amazing. The server was kind, attentive, and great at her job. I’m glad we’re able to just sit down and start ordering, even though it’s online.

This place was one of the worst food I’ve had in a while. Waited 45 mins for the food and there were only 3-4 other tables in there. We kept asking how long because we needed to make our flight. The waiter said they are plating now and still 15 minutes later… no food. We got up, went to the server window I ask for them to put the food in take out boxes, just to find out that the food still wasn’t even plated. Now let’s get to food, horrible. The calamari tasted like frito lay chips, wings were on a diet and fries were definitely stale. If I could post this with zero stars I would. Now I’m sitting on this flight, mad with bubble guts. Avoid at all cost !!!!