Bagel University

I REALLY love the food here. The bagels are by far the best in all of South Jersey and the cream cheeses and hot sandwiches are just as delicious. We literally take them down to the shore for brunches because they are better than anything down there! The only issue I've ever had is the online ordering system with specific items or changes. Over Christmas, I placed an online order for a few days out and they delivered it the next day. They re-delivered the bagels on the correct day but there were no GF bagels which were definitely needed as half the brunch attendees were celiac. Now, the point of the story is, they did come BACK out and delivered the gluten free bagels which means they made 3 deliveries for 1 order so they made it right bc their customer service is incredible. Today I order

Bagel University in Vineland, NJ is a hidden gem! Their bagels are always fresh, chewy, and packed with flavor. The breakfast sandwiches are made to order and absolutely delicious. The staff is friendly, fast, and the service is consistently great. Whether you’re grabbing a quick bite or picking up a dozen for home, this place never lets you down.

We enjoy their food however the last 3 times we have been there the order has been messed up. We only order for 2 people so its not like its a crazy big order and someone mixed things up. We have also placed an order over the phone for pick up and got there to pick it up and were told they didn't have something we ordered, which would have been nice to know when we placed the order.

I went to pick up some food and you were not greeted when you walked in the door. The service was very slow. And on top of that, a young lady that was preparing orders has multiple piercings on her ear, which is fine but she was digging ear crud from her earring. That is disgusting so my recommendations for management to look into that as guests are coming into your establishment, they should be greeted with the hello good morning something and if they have piercings, they should not be digging their piercings and cleaning them right there as they’re at the food prepping station. I did not take any pictures, but I did see this with my own eyes.

I love these bagels but this place has really gone down hill in the years I have been buying here. The size of the bagels have gone down quite a bit and they have huge problems with consistency. I always get a lot of reject bagels in my delivery order. Either burnt or misshapen and many of the specialty bagels like the asiago have basically no cheese on them at all. For the price that you pay I expect better quality bagels.