Bagels & Beyond

We are from seffner but were out in Springhill for my grandsons flaggootball. We stopped here for breakfast. It was phenomenal!! They did forget to give us our exspresso shots but thats ok the food was well worth it!!! Wish we were closer because they'd see us every day ❤️

We ordered breakfast from here for a company meeting (100+ sandwiches!) and everything was outstanding! Max was amazing to work with over the phone — I gave him our budget and he walked me through several great options that fit perfectly. Everything was hot, ready on time, and our construction crew was beyond happy. We will absolutely be ordering from here again!

The food is delicious… when it’s accurate. More often than not my order is incorrect. I called to let them know. At first they offered a credit on the items missing then said they would comp the sandwich. When I called to place my order for the free sandwich I was greeted with “please hold and if you can’t place your order online!” I patiently held. I explained that I had a credit for a sandwich and was told “just so you know this is the last time we are comping an order. Next time we will offer a percentage off.” I didn’t ask for a free item when I called. This is what was offered. I feel like the employee needs a refresher on customer service skills. She was blunt and rude. I used to order every week. I need to find another breakfast option.

Disappointed overall. The service was fine, but the bagels were far from fresh and definitely not up to par. For a place that should pride itself on bagels, this was a letdown. I wouldn’t go out of my way to come back.

Normally I love this place but I ordered a pastrami and egg sandwich on a jalapeño cheddar bagel, and because I ordered online and they didn't have anymore of those bagels they substituted my bagel with a plain bagel. They didn't call me to ask me what I would like instead and they weren't busy when I arrived and didn't even tell me about it when I arrived. I figured it out on my own when I got home. I called and the young lady on the phone told me it was their policy to substitute online orders with the next closest thing and that they don't have time to contact every customer in that situation and again they weren't busy at all. Sorry that just isn't a good business practice. It makes me not want to come here anymore.