Bakery At Grappino

The food was delicious, as usual. Everything was fresh and perfect. Our server was Hasan. He went above and beyond to make sure that we were comfortable. We moved outside to enjoy the warm Naples weather and he trekked from his usual spot to us to make sure that we were doing alright and got all we needed.

Don’t recommend, save your tine and money. Upon being seated, we were promptly given menus however, we waited approximately 15 minutes without any acknowledgment from a server. Eventually, we became tired of waiting and went to the bakery counter to place our order ourselves. The young woman with pink hair assisting us there was polite and very helpful, which we appreciated. Ironically, it was only after we received our croissant and donuts that multiple servers approached us to ask if we needed anything. The overall experience felt inattentive, and the focus seemed more on upselling than providing genuine customer care. Mind you the restaurant was not busy. They Only had about 4 tables with customers. Dining isn’t just about the food, it’s about the overall experience. If you value atten

Service was horrible. Ordered the Bombolini to start, they didn't have any. Changed for the Croissant of the day, didn't have any. Ordered a cinnamon bun and it was cold and not very tasty. Placed our coffee order. I ordered a regular black coffee, it was Luke warm at the most. My wife ordered a cappuccino viennese with UNSWEETENED whipped cream like the menu says and the whipped cream was sweetened and the cappuccino itself was Luke warm as well. Do not recommend.

Me and my fiance travel a lot due to our business we own outside of Florida and when we came back we were so excited to try the place I went to when I was a kid and was so excited to share this experience with him and show him how amazing the pastries are. To my surprise we were deeply disappointed with the cappuccino it was luke warm and the pastries we ate : bombolini and cinnamon roll and beignet were cold. As well as the crème brûlée French toast. Unfortunately the price did not match the food quality at all we spent 90$. And the service was horrible as well sad to say. It felt unwelcoming and rude. Deeply disappointed to say the least.

Absolutely one of the best breakfasts I’ve ever had . Green juice was amazing and fresh lots of lime and the truffle scramble was perfectly done ! Highly recommend, there were so many other choices I wanted … that doesn’t happen often !