Barb's Pizza Cromwell

Big shoutout to Barry and the entire team at Barb’s Pizza! We were out-of-towners in town for a volleyball tournament, ordering for a large group, and the service and food was absolutely top-notch from start to finish. We kept it simple with pizza, wings & salads as we had the late PM wave. It was all delicious. Barry and his staff were professional, kind, patient, reliable and incredibly accommodating. The delivery driver was great as well and made sure everything arrived smoothly. What really stood out was the follow-up the next morning to check that everything was good - above and beyond customer service! You can tell they truly care about their customers. Highly recommend Barb’s Pizza, and thank you for taking such great care of our volleyball group!!! P.S. - they even sent us with al

Was there recently while in town for a youth hockey tournament. The sign popped out so we gave it a try. Twice. Was not let down either time. Was is it the best pizza I’ve ever had ? No. But it was pretty close. We brought the boys back for a snack between games and they loved it. The owner was awesome even asking my kid if he wanted to scrub up and watch him make a pizza with his own toppings. Extremely friendly and awesome decor. Would highly recommended visiting if you’re in town. All of the staff on hand were incredibly polite. Loved the NY and New Haven blend.

Just had a tuna grinder with fries. Tuna was just right. Not too much mayo. Fries were delish even though a little lukewarm (hey is pick up, taking it home in 5 degrees that's going to happen). Great bread for the grinder. All in all a great lunch. I'm full and happy.

Gotta say experience started off rocky with trying to order online the day before just to find out after my order went through that they were closed. Went in next day to just make sure my refund was processed only to meet the owner who was super apologetic about the experience and offered to send me home with a couple slices and a soda on them for the inconvenience. Gotta say great customer service and guest recovery will definitely be back with my wife to grab another slice.

They apparently gave my order to someone else, which I understand mistakes happen. To then not offer anything extra when walking out 25 mins after my scheduled pickup time is lacking in customer service. The two pizzas and wings were good.