Basil Thai Cuisine-Columbia, SC

First of all, the ambience of this restaurant is amazing but here is the catch. Service and food is bland. Firstly, restaurant opens at 5 pm not 4:30 pm, you guys should change that. Had to wait for an hour for our order to arrive. One of the orders, the noodles came out cold. The green Thai curry portion size is small and full of fillers. Upon asking about the delay we were told there was a big order that came at the moment we arrived. Definitely not suspicious. The tofu’s outside in the curry was chewy. The green curry pho was alright. The food doesn’t taste authentic Thai. This is coming from a guy who adores Thai and explores different Thai food all the time.

The manager/waitress was very polite and checked on us fairly often. She was really on top of things. I had trouble reading the menu, it was dark at our table despite there being lights above us. The food here is pretty expensive for what you get. If you want authentic Thai food, there’s far better options that are less expensive. The food is good but not worth the price.

Took my family for a birthday dinner and the place was clean, neat, and attractive. However, it also matters where you get a table is how much you will like the place. We ordered some appetizers and dinner entrees with some soda and tea. Nothing to complain about, but the taste was not something you would want to go back for, especially considering the price tag. It was very average, and the portion sizes could be improved for some items given the price we paid. The staff are friendly but busy enough to make customers wait for any additional requests or orders. Do I wish to go back? Probably not. I will give a try to any new Asian/Thai place around. #thaifood

We visited Columbia and tried Basil Thai Cuisine for dinner. We have had authentic to decent Thai cuisine while living in Ft. Lauderdale, Atlanta and Tampa. This place does not compare to those experiences. The sauce that came with the egg rolls was too sweet. I had the ginger entree without any protein added, I could not find the ginger (very onion and scallion forward). Hubby had the red curry and said it was okay. Neither one of us finished our meals. 🍴 Egg rolls 🍴 Ginger entrée without protein added 🍴 Red Curry with pork

I used to frequent this place because their food was good. Recently, the wait time has gotten to an unacceptable level and they’re constantly short staffed. Both times I visited Thai Basil recently resulted in us waiting almost an hour for the food to arrive. The first time we waited and the second time we had to leave because of the extremely long wait time. The server was nice but you could tell she was stretched very thin as well. To add insult to injury, the food price has risen significantly. $16 for a small appetizer, and $24 for pad Thai? These prices could be justified if they have quality service to back it up. But they do not. It’s unfortunate that once a great restaurant has gone down hill like this. I won’t be coming back.