Baskin-Robbins

Man this place really takes fun out of ice cream. Is it just me or do they need to replace the staff. Rude as hell. And I have ever felt ghetto in 31 flavors. There are tons of ice-cream shops around so owner should really look into this place. He is losing ppl fast. Ive never wanted to cancel my order but today employees won the worst employee ever on my book. Even my 9 year old noticed.

Girls were rude unless you looked hispanic...sorry I'm mixed hispanic and look more white then hispanic....was barely even given a scoop of ice cream for a double scoop...I should have walked out and went to coldstone...I called the manager...asked for a call back from the owner but we will see if he even calls me back...rude teenage girls...so sad they weren't taught respect

Bought a large strawberry milkshake that was mostly milk and that was only 3/4 full and almost 1/4 was whipped cream. Girl apologized when she realized but didn’t add more. Disgusting.

Have been going here for about 6 years or so, must say that for about the past 4 years since Ana has worked there my wife and I have noticed that the store has been much cleaner and neat. This is why we continue to come here. Ana always has a given us a great sense of comfort with our ice cream and perfect shakes. I myself own a business and am always looking out for great customer service where we shop, eat, etc…. So for this I am happy to leave this review for Baskin Robins Downey location and Ana. Hope you all get the chance to be served here. Godbless.

First time coming to this location and had a good experience. The lady 6 helped us was very nice and patient.