Baskin-Robbins

Hilo, HI · Ice cream shop

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Hilo
#59
of 190 restaurants
City Percentile
34%
rating percentile
Address
Baskin-Robbins, 2100 Kanoelehua Ave D2, Hilo, HI 96720
Phone
(808) 959-3331
Website
locations.baskinrobbins.com/hi/hilo/2100-kanoelehua-ave-d2?utm_source=google&utm_medium=organic&utm_campaign=Yext
Status
Closes soon · 10 PM · Opens 10 AM Sat

Baskin-Robbins is a restaurant located in Hilo, HI. It is one of 190 restaurants listed in Hilo. Its 4.3-star rating is slightly below the Hilo city average of 4.4 stars. There are 10 photos associated with this location.

About Baskin-Robbins

Visit your local Baskin-Robbins at 2100 Kanoelehua Ave D2, Hilo, HI — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations... More

Hours

Saturday10 AM–10 PM

Customer Reviews

★★★★★ 5.0 H. S · Oct 2025

Whoever was working tonight 10/23 is FANTASTIC. They had an extremely rude customer come in and the two young ladies handled it with so much grace. I heard the name of the manager was Patrick and I just want you to know you have GREAT employees and great customer service

★★★★★ 5.0 Michelle Porter · Aug 2023

I wanted a milkshake, but how am I supposed to decide which flavor when you have choices like triple mango, fudge mousse royale, and strawberry dragon fruit to choose from? Well, I finally picked Jamoca and it was fantastic. The shake was the perfect consistency and I even got the extra in a second cup on the side! Highly recommend this place for shakes!

★★★★☆ 4.0 Dana Gomes · Aug 2024

I had the mango ice cream and it was not bad. The only reason for 3 stars is because I had paper on the INSIDE of my ice cream cone… That’s not a totally terrible thing, but still…. Weirded me out and didn’t have a 100% enjoyable experience

★☆☆☆☆ 1.0 David Hamilton · Dec 2025

They will decide to close early and give you attitude for daring to walk in right behind other customers who they decide to serve still. Hours of operation should change to closes at 9:45.

★☆☆☆☆ 1.0 Alison Benda · Apr 2025

My boyfriend ordered ice cream through DoorDash and when our door-dasher got to the store, someone had already taken the order. Someone who wasn’t a DoorDasher took our order. We tried talking to the door-dasher and he handed the phone to one of the cashiers in the store. The cashier had a short temper and quickly gave the phone back after we just said that we hadn’t received our order and that someone else took it (who was NOT our dasher). We believe that the workers didn’t ask for confirmation from whoever stole our order. It is customary for workers to make sure that it really is the dasher coming to pick up the order, not just any person who grabs it. This should be by asking the supposed “dashed” to show them confrontation from the DoorDash app in their phone. The workers here were

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Ice cream shopCake shopDessert shop

Top Restaurants in Hilo

NameRatingReviews
Hawaii Magic Skies Farmstay★★★★★ 5.020 reviews
Hawaii Paralegal & Notary Public, LLC.★★★★★ 5.020 reviews
Chillville LLC★★★★★ 4.920 reviews
Vegan Shop★★★★★ 4.920 reviews
Alii Ice★★★★★ 4.920 reviews
Hilo Ice Coffee★★★★★ 4.920 reviews
Old Hawaiian Bed & Breakfast★★★★★ 4.920 reviews
Tacos Jalisco★★★★★ 4.820 reviews
Kawamoto Store★★★★★ 4.820 reviews
CUPCAKES, BOOM!★★★★★ 4.820 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.