Baskin-Robbins

We love this place it is clean and so many options to choose from! Unfortunately yesterday we went to get some shakes for our kids and ice cream for ourselves took us about an hour to wait in the line! We ended up not ordering for ourselves only for kids! There were two girls working there , the blonde girl was little quicker then the other girl who took our order! Not sure if it’s okey to serve people that slow! Kids got frustrated and the taste of the strawberry milk shake was different!

Kennedy, the manager, was a ROCKSTAR! She was working solo and there were 10 people in front of us ordering everything from shakes to hand packed quarts of ice cream! She never lost her momentum in helping each person and worked swiftly and efficiently with a smile on her face! I’d hire her in a heartbeat! Great job, Kennedy!

Stopped in with my husband yesterday, the store was very clean, fully stocked, and ice cream was delicious. The guy working was so friendly and patient. Sometimes you go to a fast food place, ice cream/coffee shop, and the workers are annoyed and just rushing to get you out the door. This guy wasn't like that at all, he was so nice. We plan to visit again next time we have a craving, even if it is a little out of our way.

I placed a pick up order tonight via doordash. Apparently there was an issue that a driver came in with my order and it was given away. I’m not sure how DoorDash does this as with a pick up (not delivery) order when there’s no address listed to deliver it to, as it’s a pick up The women inside texted their manager as they have not been trained to resolve issues. They just kept texting in between instead of having any sense of urgency to call to resolve an issue with a customer right in front of them. The store manager and general manager apparently said there was nothing they could do for me, even though i showed them four ways that it’s a pick up, I’m the customer not a driver, and spent money at their store. But since there was only one receipt printed on their end, they could not remake

The flavors are always a little too crazy for my personal taste I like more traditional or more plain flavors. The service was amazing, I went in the other night to see one man running the store and it was busy. I didn’t catch his name but he did a great job at serving everyone in a timely manner.