Baskin-Robbins

Macon, GA · Ice cream shop

Rating
3.1/5
★★★☆☆ 3.1
Reviews
20
Rank in Macon
#414
of 507 restaurants
City Percentile
13%
rating percentile
Address
Baskin-Robbins, 121 Tom Hill Sr Blvd, Macon, GA 31210
Phone
(478) 475-0770
Website
locations.baskinrobbins.com/ga/macon/121-tom-hill-sr-blvd?utm_source=google&utm_medium=organic&utm_campaign=Yext
Status
Closes soon · 10 PM · Opens 5 AM Sat

Baskin-Robbins is a restaurant located in Macon, GA. It is one of 507 restaurants listed in Macon. Its 3.1-star rating is slightly below the Macon city average of 4.1 stars. There are 10 photos associated with this location.

About Baskin-Robbins

Visit your local Baskin-Robbins at 121 Tom Hill Sr Blvd, Macon, GA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations... More

Hours

Friday5 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Kylee Holman · Jan 2026

Extremely rude workers. We came around 9 pm. The doors were locked and we were told to go through the drive thru, we tried to order and no one answered and we were waiting for awhile. After asking times, the woman came on the speaker and cursed at us and was extremely rude. They had NO customers so they weren’t even busy. Terrible service, we ended up leaving and not even ordering because of their behavior and as we pulled off to leave they were in the store laughing.

★☆☆☆☆ 1.0 Elle P · Feb 2026

Do not go here. They are always out of everything. Their ice cream is usually half melted so clearly not up to the proper temperatures. The staff is rude, the service is ridiculously slow and it’s dirty. Go to the Coldstone Creamery across the street. It’s clean and well run.

★☆☆☆☆ 1.0 Jessica Y · Jun 2025

Came to this location HOURS ahead of closing time, to only be locked out. I went to the drive thru and was told to wait. There was only 1 car ahead of me whom I thought was waiting to pick up their order. After waiting 10 minutes in silence, I asked if anyone was there to take my order to no response. I gave up and decided to go somewhere else. As I was pulling around to leave, I saw the car I had thought was waiting to pick up their order, having a full fledged conversation with the worker. This just hasn’t been the first time I did not get serviced here due to the employees not wanting to do their job. They show ZERO desire to actually perform their job duties and think it’s social hour with their visitors. They have locked their doors in the past WELL BEFORE closing time saying they are

★☆☆☆☆ 1.0 James Jackson · Jun 2025

The staff is HORRIBLE!!! They will make your order wrong just because. Not once, but EVERY time you got there. Typical workers doing what they want, talking on the phone and generally contributing to a horrible experience. DO NOT GO!! … (edited) this location just gets worse. Lots of internal drama going on and horrible service. Girls can’t be professional AT ALL and it’s really uncomfortable going to this location. Bass Rd. location isn’t any better. Possibly worse service there. DONT WASTE YOUR TIME OR MONEY!!

★★★★★ 5.0 Cali Allen · Nov 2025

The were so nice they gave me what I wanted the best ice cream place ever

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Ice cream shopCake shopDessert shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.