Baskin-Robbins

Park Ridge, IL · Ice cream shop

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Park Ridge
#32
of 62 restaurants
City Percentile
10%
rating percentile
Address
Baskin-Robbins, 742 W Higgins Rd Units 7 & 8, Park Ridge, IL 60068
Phone
(847) 823-4300
Website
locations.baskinrobbins.com/il/park-ridge/742-w-higgins-rd?utm_source=google&utm_medium=organic&utm_campaign=Yext
Status
Open · Closes 10 PM

Baskin-Robbins is a restaurant located in Park Ridge, IL. It is one of 62 restaurants listed in Park Ridge. Its 3.4-star rating is slightly below the Park Ridge city average of 4.3 stars. There are 10 photos associated with this location.

About Baskin-Robbins

Visit your local Baskin-Robbins at 742 W Higgins Rd, Park Ridge, IL — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations... More

Hours

Saturday4 AM–10 PM
Sunday4 AM–10 PM
Monday4 AM–10 PM
Tuesday4 AM–10 PM
Wednesday4 AM–10 PM
Thursday4 AM–10 PM
Friday4 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 filteredfit · Dec 2025

Rude employees right now at post. Disgusting atmosphere, dirty, with letters of marketing signage gone. Placards of which flavor don't match like others so didn't get correct shake. Girl puts hair up and doesn't wash hands before making and gives skake overfilling. Also, if you're going to have still donuts throw them out and make new ones.

★★★★☆ 4.0 Nick Stiglic · Jul 2018

I have been here a few times and usually the help is just ehh. Went in tonight (Thursday 7/12) and Hannah waited on me. She was very friendly and quick. When I ordered i was the only person in the place. I took my sundae and sat down. A herd of people walked in. Being in the restaurant industry I wanted to see how she handled it and she was great. I'd hire her!! Side note - ice cream sundae was good...not great...but good. I will return.

★☆☆☆☆ 1.0 C d · Mar 2023

This place is disgusting!!! Ordered a fresh pack quart of butter pecan and these people sent me a 2 month old expired tub. There’s no way that could’ve been a mistake. Disgusting!!!! That’s a dairy product. How do you have 2 month old expired products in your store. I’ll be reporting to the health department about this as well. Disgusting.

★☆☆☆☆ 1.0 Derek Glowacki · Sep 2022

Look, I can see how there's nothing glamorous about working here. However, as others have said the staff is just unprofessional. They clean the ice cream counter on Sunday...at 3 PM... when it's 84 degrees out. Then ask you, "Are you looking for coffee or ice cream?" Customer service at its finest.

★☆☆☆☆ 1.0 redick04clay · Jan 2022

Lazy people working No one’s ever at the counter when I come in. Gotta wait for someone to come out the back. Several times I come in and they’re out of things. They have the stuff they’re just too lazy to make it 2nd consecutive visit where they’re out of multiple things

Accessibility & Amenities

✓ Delivery ✓ In Store Pickup ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee ✓ Table Service ✓ Restroom ✓ Casual ✓ Quiet ✓ Quick Visit ✓ Debit Cards

Services

Ice cream shopCake shopDessert shop

Top Restaurants in Park Ridge

NameRatingReviews
Po Seok Jeong Korean BBQ★★★★★ 4.920 reviews
Mari Pari★★★★★ 4.920 reviews
Di Marko All Day - Coffee Lounge★★★★★ 4.820 reviews
Triple Scoop'd Ice Cream★★★★★ 4.720 reviews
Shemroon kabab house★★★★★ 4.720 reviews
Dairy Queen★★★★★ 4.720 reviews
Elia Cafe★★★★★ 4.720 reviews
Pines Room★★★★★ 4.720 reviews
Lola's Diner★★★★★ 4.620 reviews
Nonna Silvia's Trattoria & Pizzeria★★★★★ 4.620 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.