Baskin-Robbins

Everyone here is always so friendly. Even the younger employees are professional, respectful and smiling which is rare nowadays. They get super busy but get everyone taken care of in a timely manner. Baskin Robbins is always great! 😃

I went to the Waco store the other night and I cannot let this go. It bothered me. The staff was completely unprofessional. It was teenagers and I didn't see a manager in sight which means one of these teens is it. Which is a horrifying thought due to me seeing unashamed sexual harassment in front of the customers. If that was the shift lead there needs to be professional development training. It made me uncomfortable, and I'm unsure how the girl employee felt. Some times the girl seemed uncomfortable and other times the girl seemed fine with the touching. But this boy literally had his hands on her hips and pinned her in the corner of the drive through window to brush her hair behind her ears while she repeatedly said "stop". But then I saw the 2 of them afterwards (girl a willing partici

Hands down my favorite ice cream in town. Great flavors, generous scoops, friendly staff, and a clean shop. Always a great experience—never disappoints!

I recently visited Baskin Robbins with my family, excited to try their ice cream for the first time. We had always heard good things about the place, so our expectations were relatively high. Unfortunately, our visit fell short of those expectations, and I'd like to provide a more detailed review. Upon entering, it was apparent that the store wasn't particularly busy. However, the employees seemed disinterested and inattentive. We stood at the counter for quite some time without receiving any acknowledgment or assistance. This was disappointing, especially when compared to the prompt and friendly service we've experienced at other ice cream shops. In terms of the ice cream itself, our kids weren't particularly thrilled with their choices and ended up not finishing what they ordered. I, p

Great ice cream today, I had the Love Potion #31 and my wife had the Banana Royale. We will definitely be back. It's a smaller BR but the staff are super friendly and helpful. Loved it!