Ben & Jerry’s

As a dessert lover, I decided to try this famous ice cream place. I wouldn’t say it’s the most delicious one — I’ve definitely had better — but the atmosphere was really nice. You can tell they care about customer satisfaction. The service was good too. I tried the cherry, caramel, and strawberry flavors — the caramel one stood out the most. I liked that you can add extra toppings (though of course, it costs extra). Overall, it was a pleasant experience — definitely something worth trying at least once.

I couldn't believe the size of the scoop of ice cream my daughter received. I just couldn't wrap my mind around paying nearly $7 for what I found out was called a mini - a kids cup. I asked for one scoop of ice cream. It was tiny, it was laughable size. the scoop didn't touch the sides of the small cup and didn't even mount over the cup. l wish I took a picture because it was maybe a little bigger then a golf ball size. I get inflation and hoboken commericial rents are ridiculous but this, paying more for less, not my cup of tea. It felt like the store was shrinkflation or product downsizing with the high prices. I have lived around and been going to hoboken for 20+ years. I used to stop by here all the time with my 4 kids. Back then prices were about $5 for a kids size but at least the s

It was a hot day when I went. Only one other person came into the store before I. Not much of a wait. I got a hot fudge sundae. For what you pay I felt that there could have been a bit more ice cream added to the top.

The lady working here is extremely rude and unprofessional. She yelled at me and even insulted me. When I tried to speak, she said, “Okay, post your review, I don’t care.” This place has become horrible — they do not care about customers at all. No safety, no respect, and zero customer service. I do NOT recommend visiting this place anymore.

The ice cream: Ben and Jerry’s Of course their ice cream is great (though my daughter didn’t like the Marshmallow Sky Swirl flavor… didn’t taste like marshmallow). The service: Really not good. I asked for a regular cone (got the extra cost dipped in sprinkles). My husband asked for a large Caramel Macchiato Milkshake and got a small. As we were checking out I was completing the frequent customer club form and told her prior to her ringing us up I was doing it. I said it again to please let it go through (no one was behind us). She quick rung it up and told my husband to swipe (he wasn’t there when I told her to wait for it) and he tapped his card and it went through. I said to her I just asked you to wait for the code; were you able to put it in? She said no you can just do it next time.