Benihana - Concord

This place has fallen off. My food was straight garbage. My steak looked like dog food. I ordered medium and it looked liked it was cooked yesterday. My server didn’t care at all. I asked multiple times if she was sure it was cooked to medium and she kept saying yes. I just sent back to the kitchen she she still charged me for a $9 cup of rice I didn’t eat. You would expect for a place at this price point there would be some sort of service expectation. Almost every chair in this place needed to be reupholstered. They definitely aren’t putting any of the proceeds into maintenance of the restaurant. The only reason I ended up here was for a birthday dinner, never again. I rather spend $30 at the Korean BBQ place down the street. Definitely would not recommend this place with all the options

As far as hibachi steakhouses go, it's pretty consistent with the others that I have been to. Cook does a bunch of tricks and cooks the food in front of you. Steak, seafood, chicken, veggies, the sauces, rice, the soup, all consistent with my other experiences. This was my first visit with this franchise. The staff were polite and prompt. Mostly no complaints, it wasn't the best experience I've had but certainly not the worst. My plate was dirty, I don't like when servers carry your glass at the top and don't give you a straw. My food was ok.

The overall visit was a disappointment. We drove an hour and a half to get here, and while the atmosphere and vibe were excellent, the food did not live up to it. The hibachi chef did a great job keeping the table entertained, but the cooking fell short. Every steak ordered, both medium rare and medium, was served well done. The rice was bland, and the eggs mixed in were overcooked as well. I won’t be returning to this location unless something changes.

I really wish I could rate this higher. My family and I were very excited to go into the restaurant and have a nice experience however, the grill master seem to be rather disinterested in cooking for us and we didn't get a whole lot of the extra frills that you normally would at a Benihana experience. The food was OK....a bit bland but the sauces help. We got exactly what we ordered however, I did feel like since my grandmother preferenced that she didn't want certain vegetables that should've been adhered to. The chef still gave them to her so she had to pick out her food which made her experience a little more frustrating. There was also a billing issue with the other party which made departure difficult since we had to work that out. If I go back to a dining experience like this, I wo

Yesterday my family and I dined at the Concord location with an 8:00 PM reservation, and unfortunately, the experience was extremely disappointing. We arrived on time and waited about 20 minutes before being seated in a very small room near the entrance, elbow to elbow with another family. There were 7 of us and 4–5 in the other party, and the space was clearly too tight. We had to tell staff that we could not comfortably dine there because there simply wasn’t enough room. Initially, no one gave us a clear response. After asking again, we were told they were “getting a table ready,” but no timeframe was provided. We waited another 25–30 minutes before finally being seated at an appropriate table. While our waitress was kind and attentive, the biggest issue was the lack of communication a