BJ's Restaurant & Brewhouse

Drinks were ok, plenty of beer choices but a bit more limited for non beer drinkers (aside from the sweet cocktails). There are a lot of food choices, a bit overwhelming, and most people who do not have any food allergies would be fine finding a selection. It was a bit harder for a celiac, was able to find a wedge with grilled chicken, and as those go (unfortunately I end up eating those often) I would rate it 6.5/10. The others in my party indicated their meals were good, as were their drinks.

We had a very good server, but were disappointed in the drinks. The food was mediocre - the menu makes everything look bigger and much higher quality. If ordering drinks, only the super sugary drinks tasted good - the old fashioned was terrible and their signature martini was lackluster. For weekend nights, highly recommend calling ahead to get in the wait list.

I was really craving a burger And halfway through eating it, I found the long hair in it. When I asked the manager about it, he just shrugged his shoulders and didn’t even apologize. My son went to eat burger today and it was super pink as if it was not even cooked and now he feels sick.

I’d like to start my review on a positive note. Our server who unfortunately I can’t quite remember the name of was great! She was very attentive and provided great service. The food itself, my partner enjoyed his smokehouse burger and I had ordered a ribeye that wasnt quite medium rare but I wasn’t going to make any complaints. I will say being someone who works in the service industry how crucial a host is to setting the tone for the entire dinner experience. I’m not sure if she was having a bad day in general but I would recommend some training on people skills and awareness with your host. She was completely dismissive, unwelcoming and lacked personable skills. Overall we did not let that ruin our evening and had a decent experience.

The service was honestly the best part of our visit — our server was amazing, attentive, and very professional. Unfortunately, there were several issues that really affected the experience. All of the knives we received were dirty, which was pretty concerning. On top of that, I ordered my burger well done and it came out rare. We had to send it back, which took extra time. I really wanted to enjoy the meal because the staff was great, but cleanliness and food accuracy are basics that need to be handled better. Hopefully this improves in the future.