BJ's Restaurant & Brewhouse

I went in for Veterans Day, all they had was some free dessert for Veterans so that was fine I guess. Orders beer and the smashburger. I was maybe the second or third person in at opening. Everything went well until I got my order with the smash burger which had little patties on a huge piece of bread. The patties were smaller than the size of my credit card. Pretty terrible. I didn't even take a bite. The bartender was very apologetic but the manager couldn't even find a time to come speak to me about it or to make it right other than to take it off my bill so I paid for my beer and left. Never going back there.

One of the worst restaurant experience I ever had. I ordered through Uber Eats. I was missing our entire appetizer, the Brussel sprouts side we paid extra for were burnt to a crisp, the meat had barely any bbq sauce, and we were missing every toppings and ice cream for the Pizookies. So essentially we paid $100 for a subpar dry meat, some mashed potatoes and a couple of plain cookies. Customer service both for BJ and Uber Eats were outrageous and useless. Refunded us $15. So they both lost a customer. Never again.

I’ve been to this exact location many times before. It always is a bit empty so you get excellent service from your waiter. I always order the same thing, either the ribeye or the sirloin & shrimp scampi. I’ve transitioned from the scampi steak meal to the ribeye because it has more protein (18 oz) . They have not let me down once. The steak is always seared to perfection and brought just as I ask. I usually order medium & they do it right every time. The sides are always perfect as well, I wouldn’t recommend getting the asparagus as they put them in the oven until they are desolated of all nutrients. But, the fries, the garlic mashed potatoes, the clam chowder, the salad that comes with balsamic, all great choices. The server Chioamma (I know I misspelled that) was very nice and attent

I had such a great experience at BJ’s Restaurant! Our server, Ariana was attentive, friendly, and made sure everything came out perfectly. She checked on us consistently without being overwhelming and had such a positive attitude the whole time. Great customer service like this makes all the difference. I will definitely be coming back! Thanks again Ariana !! :))

Four way pizookie was DELECTABLE! Service was some of the best I've seen in the area. We shared so many laughs with our amazing server Ariana. I highly reccomend!!!! 💗