Black Bear Diner Federal Way

Updated review (for visit 1/7/26): After my last review, Black Bear Diner and the manager of the Federal Way location, Tanisha reached out to me to hear what went wrong. Tanisha asked me a lot of questions to see what went wrong and the alternatives of how my visit could have gone better. She told me that my experience should have not happened and that she was going to re-train staff members from all the negatives of my visit from happening. She was extremely professional, understanding and wanting to prove that this was how they operate normally. After hearing how passionate and truly wanting to avoid this from happening to anyone else, I told that I would love to give them another a try. My boyfriend and I were running errands but I was hungry and Black Bear Diner was close by so we end

We had the turkey dinner special on Thanksgiving. I was a little early for my pickup time and go to observe the staff in action. Everyone on the staff was cheerful and seemed to be enjoying working on the holiday. Special shout out to the young man packing carryouts and the waitress working the counter area. However, once we started eating the meal everything was so salty. The stuffing so much so that it left that sting. I wonder if the chef has taste issues or didn't check it. My wife threw out the mashed potatoes. I had such high expectations after watching the staff but alas it was a real downer.

My friend and I stopped by thinking that the restaurant was open later. They were closing in 10 minutes and Marlon the restaurant Manager told us to come in and enjoy a meal. He was so nice and polite. He told us it was no big deal that he wanted us to eat and enjoy our time. The restaurant was so clean and the food was so fresh and delicious. Thank you so much Marlon for your service, we will definitely make the drive to come back and share with everybody our experience. We need more Managers like you.

Me and my husband were recommended this place by a close friend and it absolutely did not disappoint. Maria our server was extremely kind and friendly and provided excellent service. The Classic French Toast was very well done not too sweet and not too bland it was just right. The prices were also very doable and the Bear vibes were cute. If you’re looking for a nice cozy diner this is definitely a great option.

We enjoyed it! Food is lacking salt but maybe we are on the saltier side, plus it can be added. A star for very clean bathrooms and nice personnel!