Bob Evans

Editing this review to respond to the Bob Evans manager who responded to my comments and experience: Thank you for actually reading my review. I do appreciate it. It is good to know that a business cares enough to read and respond to a person's opinions and comments. That says a lot. I hadn't been to a Bob Evans in quite some time. We were in the mood for home-cookin' comfort food that I didn't have to cook. I had heard Bob Evans had a new menu so we decided to try it. I started with chicken noodle soup, which was very good. It was overloaded with thick, seeming-homemade noodles, but I would have appreciated less noodles and more broth, which was almost non-existent, as if cooking away all day. Still, great flavor. My husband chose beef vegetable soup, which he enjoyed a lot. The menu

This place is actually pretty clean…and a bit busy. The tables are clean. We only waited a couple short minutes for a host/ess to seat us. As soon as we got seated, we were immediately waited on. Regardless of where I go to eat, it’s not all that often that service is as quick. Our server, Heather, is professional and friendly, which is two of the top things that I look for. The fries are actually hot. The double stack cheeseburger is also pretty hot.

I have never received worse service at a restaurant in my life. The family that was sat behind us smelled so bad three families immediately got up and left. We had already ordered our food so we asked for it to be change to go. After waiting for some time at the table and being told our food was ready we had to wait another 30 minutes for them to box it up. After getting home half of our food was still missing. We will never be returning. Nothing was ever done to make this right.

Most of these reviews on here are ridiculous, they are employees that work here, I've been served by most of them as my husband and I loved eating here until recently when I found what looked like a black beard hair on one of my biscuits. I didn't say anything because I hate causing a seen. And also on my way to my car I watched a guy from the back go outside and smoke what smelled like marijuana.. it was strong in my vehicle as I drove away. Most likely we won't be back to this location.

Been to this location a few times and have always left satisfied. Today was my second time having Ms. Rachel T. as our server who made the experience all the much better. She ensured we were well taken care of the entire time, went above and beyond our request. She is an absolute pleasure to chat with. Looking forward to coming in again!