Bojangles

Where to begin… My family and I are in town due to weather and drove by the bojangles. Instead of going to one of the top restaurants there like Rockies Pizza or Chilis I forced my family to go to BoJ because I really wanted chicken…. After waiting 23 minutes in line - I start to order and the guy over the speaker says we only have Fries, Bone in chicken, and steak biscuit so I order a few bone in chicken combos with light ice….. the cups were only filled with Ice and a little bit of soda, the fries were so salty they couldn’t be eaten. The customer service was bare minimum! The RATING displayed in the window is a LIE! lol it’s a bit comical. Paid $50 for 3 basic meals. Gave it atleast one star because the ranch was good lol.

Submitted Two (2) Online Refund Forms, First was the submitted the very same day as Order, Second was after Days of No Response or a File acknowledgement. Now more days have passed without a response or a refund so im leaving review since no one has internally addressed or situated this matter. Main Reason For Refund: Food Qualitv Issues: The quality of the food did not meet expectations. Supporting Details: Incorrect Order: The order did not match what was ordered, they were out of chicken breast, and substituted my chicken breast and wing with a undercooked thigh with a wing, not the same thing, not the same quality, and not worth the same price. Missing Items: ltems or components of the order were missing, the chicken breast, the star as well as missing biscuit and condiments. Food Qu

This is for Whoever was working at 1:30pm on 12/20. YALL ARE AMAZING! I picked up an order for my sister and the level of efficiency and teamwork I saw from the staff was tremendous. I have a Bojangles walking distance to my house but I will make this drive just to get my food from here from now on. The staff was so organized and friendly, the restaurant was clean and very neat. The lobby was stocked and I never had to wait long for my food. They are great, pay them a visit!

This location had exceptional service & chicken was good. The entrance and set up of the parking lot/drive thru is kinda weird when google maps is routing you here. The inside of this location looks outdated & retro, but we came for fried chicken — not fine dining. My 3 p/c chicken only w/biscuit was good. The chicken was fresh and hot. I had it with texas pete hot sauce. My party got chicken strips, bo’rounds, mac & cheese, & chicken. They enjoyed their meal. The sink in the men’s bathroom doesn’t work, so that was a bummer. The dining hall was pretty empty, so it was good dining in.

Spent $42 on a family size supreme family meal. Ordered two family size fries with it and they weren’t even halfway full.