Bojangles

My experience at this location was okay, but I feel like the food definitely needs a little more TLC. Some of the dishes seemed rushed and lacked the flavor and care that really makes a meal stand out. The presentation was fine, but the taste didn’t match the expectation. With a little more attention to seasoning, freshness, and consistency, the food could be on another level. The staff was friendly, and the atmosphere was nice, but the kitchen could put more love into the dishes to really bring the whole experience together.

Two days in a row I went for breakfast before work, two days in a row I order a bacon egg and cheese biscuit. WHERE and what is this egg? This sandwich looks old. Sweet tea with absolutely no sugar…yesterday I ordered Cajun fries and bo rounds, they gave me two fries. I asked for one of the fries to be corrected for Bo rounds -got both fries replaced with Bo rounds. Apparently one mayonnaise packet is also supposed to be suffice for two meals? This place has gone down hill so fast and I can’t go back to have this fixed….two days in a row with two meals ordered each time…

I wish I could give this location a negative star rating! I have gone there around 7:15pm on more than one occasion. Both times, there’s been zero cars in the drive thru and zero in the dining area. I’ve stood at the front counter for 15-20 and I’m not exaggerating……zero acknowledgment that I’m there. On another occasion, I stood there waiting for someone and finally saw a young lady with a headset on working the drive-thru and asked her if anyone was taking orders at the register and she looked at me like she was upset that I was in there and told me NO. It was well before closing, approximately 7:10pm. Why was the door even unlocked then? I don’t know if this is a corporately owned restaurant or a franchise owned one but there needs to be a surprise visit to maintain quality control at t

I was in the drive thru. Tap wasn’t working so I had to come inside. Got inside the computer stop working. Cashier in the front said to the team “ Don’t send no one else up here to pay “ with an attitude. I walked out without my food. Bad energy

Worst experience. Ordered through drive thru for Large Size Sides: Green Beans, Mashed Potatoes. They asked me to pull up. After sitting for about 5 mins I went inside to add another order of biscuits. Once inside they didn't have enough green beans for my order as well as none preparing. They also tried to give me an small order of mashed potatoes inside of a large size container. After asking for the manager they added more potatoes and gravy to the container and refunded me the green beans and biscuits. I was at this establishment for over 30 mins for just some mashed potatoes and gravy. Management experience wasn't any better. She had an attitude at me, as well as the workers as she wasnt the manager on duty. Last time coming to this particular establishment