Bojangles

The service at breakfast is horrible. They put priority on drive thru and ignore people who come in to order. Waited in line 10 minutes before anyone came to cash register and then another 10 minutes for food. This has happened the last two times we have stopped here. Biscuits are good but certainly not worth the aggrevation of being ignored. Currently 7 people in line being totally ignored.

Staff was friendly and courteous. Very Patient and informative. (Even suggested how to get more for less money) to those with larger families. EXCELLENT CUSTOMER SERVICE SKILLS. ☺️

So I went to the Bojangles drive-thru today, right? I asked for their little $5.99 special, and apparently they’ve decided to replace actual humans with AI that can’t do basic math or, like, understand normal human words. I politely—like, actually politely—asked if I could substitute a thigh for a leg, which has NEVER been an issue in the entire history of fried chicken. But the AI freaked out and overcharged me because I had the audacity to want edible food. Then I get to the window and the lady looks at me like I personally ruined her life. She literally lectured me, like I was some kind of fried-chicken criminal. “No substitutions allowed.” Okay, Gretchen. We’ve been doing substitutions forever. Calm down. They “did it for me this time,” but the tone? The disgust? The whole performanc

Dont usually complain but I ordered a 3 piece chicken tender basket and got 2 dark looking strips and 3 chicken bites. Service was great, fries are hot, but the 2 chicken tenders look old

Went to this location today and ordered 20 pieces of chicken and got some chicken tenders with the order. I didn't order any chicken tenders. The fries that I ordered were old and double cooked meaning it was sitting in the warmer and refried to make it look hot. Also the fries were over season! The fries looked like the oil hadn't been changed in months. They need new management for real!!!