Braum's Ice Cream & Dairy Store

On January 15, 2026, at around 6:06 PM, I placed a takeout order at the Euless Braum's (309 N Main St) for one Grilled Strawberry Poppyseed Salad, an extra poppyseed dressing, and the included 6 oz cottage cheese. When I got home, the salad and cottage cheese were there, but both poppyseed dressings were missing. I had nothing else suitable to use on the salad (only syrup at home), so I ended up skipping dinner entirely that night. I called the store right away and spoke with the manager, Lexi, who was polite and said to come back the next day (January 16) for the missing items replaced including that it would be all correct. I returned today (Jan 16) around 4 PM with the original receipt (which had Lexi's name on it) and waited quite a while at the drive through window. I finally receiv

Jan 15th 7pm Came in ordered 2 separate orders (my son and I) both ordered, and paid for large fries. They completely forgot my large fries so I told the young lady standing by the drive though and showed her my receipt and bag. she said “you’ll have to speak to my manager” I tell him, he says “give her a large fry” she then gave me a small fries. I didn’t even bother to correct her. We got home notice my son who paid for a large fry also got a small fry.

I’m here on 1/25/2026 during the snowstorm and Braum’s is the only place open right now. Betty (I think? Didn’t read her name tag) was so nice to me, really great service. She was so kind! Thoughtful enough not to make me pull into a downhill parking spot to wait on my food, because she didn’t want to risk me getting stuck in the snow. Very kind and patient lady. I’m grateful for all the other employees who went into work during the storm, thank you guys!

Visited this establishment as I recently found out they serve breakfast. Empty upon arrival and the order took a minute. The order was fresh. The hash browns were cooked so perfect and every bite was crispy. The biscuit was soft and buttery unlike others I’ve had.

First time we visit and We had such a great experience at this ice cream shop! The cherry pecan ice cream is incredibly tasty—rich, creamy, and full of flavor. My family also tried the sopapilla, chocolate chip cookie dough, and strawberry, and every single one was amazing. The service was excellent; everyone was so friendly and welcoming. My kids especially loved the fresh milk, yogurt ice cream and butter — This place is definitely a new family favorite.