Buffalo Wild Wings

I have waited to write this review. I don't like to spread negativity but every time I visit BW's with my family the food and service get worst and worst particularly the Massillon and Canton location. The wings have become smaller and smaller over the years and price even in today's standards for an order of wings is ridiculous. Oh by the way we ordered fried pickles in Massillon last night and we got a half order. When we brought to the waiters attention they stated that was a normal size order, picture below for context. The Canton location never has anyone working and takes forever to get your food. I'm done with these locations. I travel quite a bit for work and although the pricing is still the same the service and food is much better at other locations. I ate at the Sandusky locatio

We always have a good experience at the Massillon location. My husband and I went today and I was so excited to see that my favorite and best bartender Lisa was working. She made my bloody Mary exactly like I like it nice and spicy. Funny to because we hadn't seen her for quite sometime and thought maybe she had quit and got a new job...so HAPPY she is till there!!! She is definitely an asset to BW, and we finally found out her name today, we never knew it before. I guess we just came in days she wasn't working. The young gentleman that waited on us was so kind, and kept up with us through the entire time we was there. When an establishment has employees like them they definitely have my business. The food was delicious as usual and our experience as always was great!!! We ❤️ BW

Bartender Ryan has this unreal ability to give you main‑character energy the moment you sit down. The drinks are great, sure, but it’s the way he makes you feel like the star of the night that sets this place apart. If he’s behind the bar, you’re in for an experience, not just a drink.

⭐️⭐️⭐️⭐️⭐️ Had an excellent experience at Buffalo Wild Wings, and it was 100% because of the service. Huge shout-out to Malcolm—that guy WORKS. From the moment we sat down, he was on it: friendly, attentive, quick, and genuinely helpful without being overbearing. You can tell he takes pride in what he does, and that makes all the difference. Food was great, drinks were right, but the service is what really stood out. Malcolm made sure everything was right the whole time and never missed a beat. If management’s paying attention, that’s the kind of employee you want leading the charge. We’ll absolutely be back—and hopefully Malcolm’s on shift when we are. 🙌🍗🔥

Customer service was great Leon Gave phenomenal customer service and even introduce a couple of of different menu items as we were unsure what flavor of wings to order. I also observed him stopping by a couple of guest tables asking how things were and if they needed anything. Food was delish and atmosphere wasn’t bad either I will be back