Buffalo Wild Wings

We had a great dinner. We went on a Thursday evening around 8pm. We only waited a couple minutes for a table. The atmosphere was fun. Every Tv was playing some type of sport, mostly OKC Thunder. Our waitress was fantastic. We ordered Thursday BOGO wings. Everything was seasoned well. The chips & trio dips appetizer was so good. It had Fresh guacamole, salsa and queso. Every part of dinner was so fun.

All of the food we ordered was very dry, and one of our entrees was missing the fries. However, the fries we did get were hard as rocks and all hollow in the middle. We also didn’t get any ranch. The service was good, but the food was disappointing. It all felt like it had been reheated too many times before we got it, even the bread on the cheesesteak felt too hard.

Overall the service was great, not so much can be said about the food. I usually don't write reviews but after a couple visits I feel like it is necessary. On our first visit we did dine in, and when we received our food it was burnt and dry and when we asked our server (who was amazing by the way) who fried the chicken she said the kitchen person in charge was a man named Cole. And then when we asked for more ranches from the girl who dropped off our food (tall Latina, short hair) she gave us a side eye which is completely unacceptable as an ex bww server, and just walked away to go retrieve our ranches. And then on the second occasion we decided to do takeout instead and the lady at the cashier, Ailany was giving an attitude the whole time and when I walked in I waited 5 minutes before s

Was told no booths available when several were plainly clean and ready. Host said they'd been seated 3 times in a row and couldn't seat anyone at them to be fair to the servers. The host also took 10 minutes or so fixing his table map before showing us to a table, while walking by several booths that were open.

Went in just after 5 and had to wait to be seated when it wasnt busy. Got drinks and an appetizer within the min but then almost 35 to 40 mins later we still hadn't had our order taken, drinks empty and appetizer done. 6 servers passed by without ever checking on us. I had to stop someone to ask for a manager. The manager came to us like she knew what the issue was already, saying she had to pull our waitress. So guess checking to make sure her tables were taken care of, was forgotten. Very disappointed. We paid for what we got and left. 👎