Buffalo Wild Wings

Was less than average. The wings I ordered came out over cooked. The waitress had asked me if I wanted them "crispy," which I declined. She may have asked that because they'd over cooked a previous order. Then, the buffalo sauce was only one side of the wings. Really, just kind of meatless. Also, I like to play trivia when I'm in a BWW. Well, the game was active on the app, but none of the monitors were turned to the game. First time for that. Underwhelming visit

After almost 2 hours of sitting at the table Our food came out cold, (Id assume the grills were shut off before we arrived cuz it was slow and they was shutting down) and we let our waitress know. She handled the situation the best she could and was polite and understanding throughout none of this falls on her. Unfortunately, the manager chose to stay in the back and had the waitress doing all of her dirty work instead of addressing the issue herself. When the manager finally came out, she was extremely rude and dismissive. Instead of trying to resolve the situation, she immediately threatened to call the police simply because we were dissatisfied and asked for a reasonable remedy. That reaction alone was completely uncalled for and unprofessional. The manager claimed the food was “fres

Ordered a delivery got some of the food not all of it. Then the cookies for dessert are burnt and didn't get the ice-cream with it. Called tried to talk to mgr. Rude unhelpful person. Said not responsible because it was delivery and nothing is wrong with cookies not burnt. Looks burnt to me. See for yourself in pic.

We just went today with a party of six. Two of which were kids. We all did the pick 6 deal. First. Our onion rings were doughy and undercooked. We sent them back. They came back burnt. Second. We had ordered chips and salsa. The chips were undercooked so we just decided to let it go. We didn’t want to be difficult. Then the meals came. When they came, my mother in laws wings were boneless and should have been bone in. We sent them back. Then the waitress said go ahead and keep the boneless ones. My mother in law tried to eat one and they were rock hard. Way over cooked. My daughter’s tatter-tots and chicken strips were also so hard and over cooked that she couldn’t eat her meal. We complained to the manager. She comped both tickets 10$. Which on our ticket covered the meal not ate by our

About a week ago I originally ordered a value meal online that was 20 wings and a fry. We picked it up, and there were only 12 wings. I called the store, and they offered us a credit of 15 wings. Great, this is even nicer than I hoped for. However, we just used the credit today and ordered by phone, and when we opened it up at home, there was buffalo sauce on it instead of mild bbq sauce. Even the outside of the box and receipt said mild. We felt there was no point in calling to correct it, so my spouse decided to eat it even though he's not huge on buffalo. I chose not to eat any as I'm not a fan of buffalo. We had no issues when we dined in here before, but both take out orders have been disappointing. We'll eat in person rather than to go if we come back.