Burger 21 Kennesaw Marketplace

1st visit yesterday. We both had the short rib burger = excellent! Had a satisfying meat to bun ratio, and was cooked perfectly to my specs. The meat had a wonderful charred smoky flavor. The onion straws are delicious as are the fries. There are a variety of available sauces. Staff was super nice & helpful, especially Kahliyah. Decor is basic diner style.

ordered a grilled cheese and i got two slices of cold cheese on a flipped over burger bun. cheese not even melted. then my boyfriend got his burger and it was room temp like it had been sitting out. worker also dropped the food on the table without saying anything. we requested a refund because it was inedible and the worker came back immediately with no manager after telling us she would bring one over, and then just left our refund receipt on the table without another word? it felt like they knew our food didn't come out good because of the way this entire situation was handled, they just wanted us in and out without a single word. i'm very disappointed because i've been here probably 10 times now with no issue but now i won't be returning and i wouldn't recommend this place to anybody.

We were in the area and wanted to try something new. We walked into Burgers Reinvented in Kennesaw. There was not an employee to be found, people waiting for puck up orders. Tables full of food, the padded seats were ripped and torn! We IMMEDIATELY turned around and walked OUT!! If it was that nasty inside, I don't want to THINK about the kitchen!! DO BETTER!

This lunch was really good. I wish they had some home made fries. The burgers were great. The employees were so super nice. They were keeping space between tables for COVID and they picked up trash and made our drinks which I think was not usual? I’m not sure? This was my first visit. The food was delicious!

I really wanted to like this place, especially since it’s not something I have near home, but this was a disappointing experience overall. The dining room was empty when I arrived and I was greeted quickly, so service wasn’t the issue. However, for a $28 meal, the food just didn’t deliver. The portion of fries was surprisingly small, and they were extremely salty. The burger itself was overly greasy, to the point where I had to keep wiping my hands with napkins yet the patties were somehow still very dry, lacking both moisture and flavor. I understand this was New Year’s Day, so I’m open to the possibility that this was a one-off or an off day, but given the price point and expectations, the food quality really missed the mark. Unfortunately, it ended up being a one-star experience for m