Burger King
Cheektowaga, NY · Fast food restaurant
- Address
- Burger King, 4199 Union Rd, Cheektowaga, NY 14225
- Phone
- (716) 309-2358
- Website
- burgerking.com/store-locator/store/750
- Status
- Open 24 hours
Burger King is a restaurant located in Cheektowaga, NY. It is one of 137 restaurants listed in Cheektowaga. Its 3.6-star rating is slightly below the Cheektowaga city average of 4.0 stars. There are 10 photos associated with this location.
About Burger King
There's a Burger King® restaurant near you at 4199 Union Road. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because... More
Hours
| Saturday | Closed |
Customer Reviews
Just left Burger King, this is my chicken sandwich with lettuce, mayo & onions….barely can see the mayo, and the lettuce very minimal, also chose for it to be cut in half, nope! My husband’s sandwich was similar directions weren’t followed. He wanted no mayo, add bacon, cheese, ketchup, onions, and mustard. He had mayo, bacon, mustard, ketchup, cheese, and no onions also no cut. Since the remodel it looks nice in the inside however the manager does a lot of yelling at her staff, which was loud while waiting inside for our order. We went inside in hopes this would stop our meal from being messed up, since we ordered at the kiosk. I will say this will be my last time at the BK on Union.
They literally while open wouldn’t acknowledge me and wouldn’t come to the window to serve me and acted like they were closed. It’s very sad to see that Customer Service is nonexistent, and I felt very racially profile since they made eye contact with me and completely disregarded my existence that I wasn’t good enough to serve.
My family loves the Burger King on Union. The staff is very friendly, the restaurant is new and clean, and they have an awesome GM(she's the best). Great food and service.
Order of only a few items was completely and utterly messed up, incorrect, and sloppily loaded into a bag. Very obvious the staff and the management at this location take no pride in their jobs or their positions…or frankly themselves. Management that was alerted of oversight on a simple order processing… passed it off as “one of her employees must’ve handed out the wrong order”? The manager herself handed out the order, through the drive-through window! It’s pathetic when someone does something incorrect that they can’t admit they were at fault and simply apologize. That would’ve gone much further…. further than lies and excuses. There’s no other explanation for this general demeanor affliction other than sole incompetence! Really tragic & sad…. Nothing more to say….. Easy food with easil
I was getting work done on my car at the Chevy dealership on 12/30/25 at 9:45am and decided to grab a breakfast sandwich. It took 15 mins to get my order, the guy at the counter (manager on duty) claimed he didn’t have the order, served another person and told me to “shut up for a min” when I continued to ask for my food. It gets better. I choose a table, sit and start eating. 2 guys walk in to put up a 24 hour sign. He points to the window above me and has them put it there. They walk over, open a ladder and start working above me at the table I’m sitting at. I ended up throwing out what was left of my cold food and leaving. He should be fired and I will never be back.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.