Burger King
Cleveland Heights, OH · Fast food restaurant
- Address
- Burger King, 3456 Mayfield Rd, Cleveland Heights, OH 44118
- Phone
- (216) 452-7600
- Website
- burgerking.com/store-locator/store/14874
- Status
- Closed · Opens 6 AM
Burger King is a restaurant located in Cleveland Heights, OH. It is one of 58 restaurants listed in Cleveland Heights. Its 3.2-star rating is slightly below the Cleveland Heights city average of 4.3 stars. There are 10 photos associated with this location.
About Burger King
There's a Burger King® restaurant near you at 3456 Mayfield Road. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so... More
Hours
| Saturday | 6 AM–1 AM |
| Sunday | 6 AM–1 AM |
| Monday | 6 AM–1 AM |
| Tuesday | 6 AM–1 AM |
| Wednesday | 6 AM–1 AM |
| Thursday | 6 AM–1 AM |
| Friday | 6 AM–1 AM |
Customer Reviews
This is the worst Burger King I have ever ordered from. The food arrives cold every time I have ordered from this restaurant. The food quality is terrible. Don’t waste your time or money on this place. Management is worthless and seems to not care about the customers or the food they serve.
I placed an online order through the app for my husband to pick up via the drive-thru on his way home from work. The app does'nt allow you to choose no ice when ordering drinks. My husband picked up the order and forgot that he needed to request no ice when going through the drive-thru so that when the drinks were made, they'd be made without ice. He went inside and asked the cashier if he could get the 2 drinks remade without ice. She went and asked the manager. The manager said that since it was not specified on the receipt that there was to be no ice, it could not be made without ice. She's the store manager, but she doesn't know that the app doesn't allow you to choose no ice when ordering drinks? Regardless of that, what happened to customer service and making your customers happy? It
Under new management (Jerome) who is trying to turn this location from being BK #1 WORSE LOCATION. It took 38 minutes in drive thru at 4pm. The slowest Burger King in town, that over charges. I asked for store manager, employee didn't know who it was. They also didn't want to give me a receipt. Aug 3rd, 2023 they run out of French fries and onion rings
Fast service even though they were short handed. My special order was done correctly. Cashier was polite and professional. Restaurant was very clean and the landscaping was great.
This Burger King either needs more employees or better management. Every time we’ve come here we’ve had to wait what is an absurd amount of time for the food (30+ minutes) even when we place an order online ahead of time. It was 9:20pm and their dining room was closed and locked. Even though their dining room hours are supposed to be open until 10pm. So now I have to wait in a ridiculous line while my food gets cold. And I can’t just drive away because I’ve already paid online. This is absurd and needs to be fixed. We’ve given this location several chances and all have been the same. The employees we have interacted with are very kind. Unfortunately, this is the last time we will be ordering from this location.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.